Spa Manager Job Description
We are seeking a skilled and passionate Spa Manager to oversee the daily operations of our spa, ensuring smooth and efficient service while providing an exceptional experience for our guests.
Key Responsibilities
- Supervise daily operations of the spa to guarantee a seamless service experience.
- Schedule, coordinate, and oversee the shifts of therapists and spa staff.
- Deliver exceptional guest service and address customer concerns or complaints promptly.
- Monitor cleanliness, hygiene, and safety standards throughout the spa facility.
- Train, mentor, and evaluate staff performance to uphold service excellence.
- Manage inventory of spa products, linens, and treatment supplies; place orders as necessary.
- Ensure compliance with company policies, health regulations, and operating procedures.
- Promote spa treatments, memberships, and retail products to enhance revenue.
- Coordinate appointment scheduling to maximize therapist utilization and booking efficiency.
- Prepare daily reports, monitor sales performance, and communicate operational updates to management.
Apply online using the form below. Only applications matching the job profile will be considered.
Work locationSt. Moritz, Switzerland