Solution Architect SAP C4C v2 / Solution Architect SAP C4C v2

Job Opportunity: Solution Architect SAP C4C v2

To strengthen our IT department, we are looking for a Solution Architect SAP C4C v2 to shape our global CRM landscape based on SAP Sales Cloud v2 and SAP Service Cloud v2. As the architectural lead, you will design scalable and integrated solutions that support Sales, Customer Service, Marketing, and Digital Customer Experience processes, while ensuring seamless connectivity across SAP S/4HANA, SAP BTP, and other enterprise platforms.

Working closely with Product Owners, business stakeholders, and development teams, you will drive architectural decisions, govern technology standards, and help define the future roadmap of our customer engagement ecosystem.

Key Responsibilities

• Define and drive the target architecture for Bühler's global CRM platform and Customer Engagement ecosystem.
• Design scalable integration and data solutions across SAP Sales Cloud v2, SAP Service Cloud v2, SAP S/4HANA, SAP BTP, and connected digital platforms.
• Translate business and technical requirements into solution architectures, implementation roadmaps, and design guidelines.
• Lead architectural governance, technical decision-making, and ensure compliance with enterprise architecture, integration, and security standards.
• Collaborate closely with Product Owners, business stakeholders, and delivery teams to continuously evolve and enhance CRM capabilities.

Required Skills

• University degree in Computer Science, Business Informatics, Engineering, or a comparable qualification, combined with proven experience as a Solution Architect or Lead Architect in large-scale SAP CRM transformation programs.
• Deep expertise in SAP Sales Cloud v2, SAP Service Cloud v2, SAP S/4HANA, SAP BTP, and SAP Integration Suite within complex global SAP environments.
• Strong knowledge of enterprise integration architecture, including APIs, event-driven architectures, master data integration, customer data management, and enterprise integration patterns.
• Ability to define architecture roadmaps, lead technical governance, and translate business strategy into scalable, secure, and future-oriented solution designs.
• Excellent stakeholder management and communication skills in English, with experience working in Agile (SAFe) environments and influencing business and technology decisions at senior leadership levels.

We Offer

• Attractive Vacation Entitlement: Enjoy 25 to 30 days of vacation per year, depending on age.
• Attractive Mobility Concept: Includes an OSTWIND ZVV / Z-Pass, a half-fare travel card for CHF 365, a CHF 400 public transport credit, and an appealing first-class travel card or free parking.
• VIVA Restaurant: Daily fitness menu at an affordable price of 9.00 CHF.
• Employer-Funded Pension Plan: The Bühler Pension Fund offers independent pension security for reliable financial well-being in retirement: www.pk-buhler.ch.
• Health-Port: Commitment to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses, and access to a company doctor.
• Sports Activities: Encouragement of physical activity through self-organized circuit training, running groups, and vouchers for fitness centers such as Update and Activ Fitness.

Questions?

If you have any questions, we would be delighted to assist you. Please contact:

Marcel Huber
Senior Recruiting Specialist

Apply online using the form below. Please note that only applications matching the job profile will be considered.

Creating Impact Together at Bühler!

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.

Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.