Service Technician / Service Technicianess

About Loft Dynamics:

Loft Dynamics AG is the global leader in virtual reality (VR) flight training and the first company with VR simulators qualified by both the FAA and EASA. Trusted by reputable organizations such as Alaska Airlines, Airbus Helicopters, and the Los Angeles Police Department, we serve the entire aviation ecosystem, including commercial airlines, eVTOLs, helicopter operators, schools, OEMs, governments, and regulators. Our mission is to make pilot training safer, more accessible, affordable, and scalable than ever before.

We produce full-motion VR simulators for helicopters, airlines, and eVTOLs that are ten times smaller and significantly more cost-effective than traditional simulators. Additionally, we provide a connected suite of solutions that integrates our simulators worldwide. This includes at-home training kits, virtual instruction from top pilots, and AI-driven training intelligence. Loft Dynamics is leading a global paradigm shift in pilot training and powering the next generation of highly skilled pilots. Learn more at LoftDynamics.com.

About the Role:

We are seeking a dedicated Service Technician to join and enhance our Service and Support department. In this role, you will be responsible for internal final acceptance, troubleshooting, provisioning, and commissioning of simulators at our clients’ locations.

You will carry out your assigned tasks independently, punctually, and with the highest quality standards. Team spirit is essential to us, and we believe that an excellent service technician should continuously strive to improve efficiency, productivity, and product quality. Your contributions and openness to change will make a difference in our collaborative environment.

Your strong willingness to travel, excellent communication skills, and solid command of English will round out your profile.

Key Responsibilities:

• Ensure quality assurance and testing of simulators pre-assembled by the production team; perform checks, tests, and corrective actions until systems are ready for dispatch.
• Installation and commissioning at customer home bases.
• Conduct repair work, upgrades, and preventive maintenance tasks.
• Provide feedback on recurring and new issues to engineering and participate in finding solutions.
• Collaborate in optimizing lean production processes.
• Work cooperatively and purposefully with neighboring departments.
• Assist production during the assembly of electromechanical components according to documentation, meeting deadlines and quality requirements.
• Execute assigned tasks efficiently.
• Comply with all applicable standards, laws, and regulations.

Requirements:

• Completed apprenticeship in a related field.
• A minimum of 2 years of relevant experience.
• High level of flexibility and willingness to travel worldwide (up to 70%).
• Efficiency-driven character.
• Excellent communication skills.
• Strong team player with an exploratory mindset.
• Basic knowledge of Microsoft Office (Excel, Word, Outlook).
• Fluency in German and English.

We offer a modern and flexible working environment equipped with the latest development tools, exciting challenges, and forward-thinking career opportunities for you! If you are interested, apply online using the form below. Please note that only applications matching the job profile will be considered.