UK Service Demand Planning Associate / UK Service Demand Planning Associate

Join Proclinical as a Service Demand Planning Associate

Proclinical is on the lookout for a bold, innovative professional ready to help push the boundaries of science and make a tangible difference in the world. We are seeking a Service Demand Planning Associate for a hybrid role based in Burgess Hill. This position is part of our Service-Field Support team and focuses on coordinating supply-demand balancing across short, mid, and long-term planning horizons.

In this role, you will play a key part in ensuring the effective deployment of field service resources by maintaining inventory and systems data quality, supporting demand-supply meetings, and addressing supply issues. Strong organizational skills, attention to detail, and the ability to collaborate with cross-functional stakeholders are essential for success.

Responsibilities

• Coordinate supply-demand balancing for short, mid, and long-term resource planning.
• Maintain accurate inventory and systems data quality.
• Support weekly demand-supply meetings and escalate supply issues as needed.
• Communicate effectively with cross-functional stakeholders to ensure optimal deployment of field service resources.
• Utilize digital tools and enterprise systems such as SAP, ERP, and CRM for data management and decision-making.
• Produce basic management information reports.
• Prioritize and re-plan tasks, including handling out-of-hours cases when required.

Key Skills and Requirements

• Strong proficiency in using CRM and enterprise systems (e.g., SAP, ERP).
• Excellent data entry accuracy and the ability to make data-driven decisions.
• Effective stakeholder management and communication skills.
• High attention to detail and the ability to manage multiple requests in a fast-paced environment.
• Educational background equivalent to A-levels or higher, with a minimum of 5 GCSEs including English and Maths.
• Previous experience in demand planning or within a technology-led healthcare environment is desirable.
• Flexibility to work in a hybrid model, with some shifts extending outside core hours.

If you are interested in applying for this exciting opportunity, please apply online using the form below. Note that only applications matching the job profile will be considered.

Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy.

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