Senior Mainframe Support Engineer / Senior Mainframe Support Engineeress

EPAM Systems (Switzerland) GmbH - May 3, 2025

Join Our Team as a Mainframe Support Engineer

Are you an experienced technologist with a passion for working in a complex IBM Mainframe environment? Do you possess a client-centric mindset and thrive in a collaborative, global organization? We are seeking a Mainframe Support Engineer to join our leading banking client in Zürich, Switzerland. This role offers a hybrid work model, allowing for a combination of remote and on-site work in Zürich.

If you are eager to play a key role in supporting and optimizing mission-critical online services, we would love to hear from you!

Responsibilities

  • Collaborate as part of the Mainframe Online Services team with expertise in CICS and MQ subsystems.
  • Provide second-level support and assistance to application teams on CICS/MQ issues.
  • Manage incident and problem management for CICS/MQ components while overseeing changes using IPCM.
  • Automate and optimize processes to maximize system throughput and enhance service reliability.
  • Actively contribute to an Agile environment with a transformation-oriented mindset.
  • Enhance infrastructure reliability by adopting Site Reliability Engineering (SRE) principles.
  • Take proactive measures to eliminate inefficiencies and promote automation.

Requirements

  • Strong skills in z/OS System Components, TSO, ISPF, and JCL.
  • Proficiency in scripting languages such as REXX and/or Python.
  • Expertise in CICS and IBM MQ, including Cluster and QSG.
  • Basic knowledge of DB2 Plans, Packages, and SQL Statements.
  • Understanding of LDAP and USS on IBM Mainframe.
  • Ability to work effectively under pressure in fast-paced situations.
  • Willingness to participate in a 24/7 on-call rotation.
  • Fluent in English and German.

Nice to Have

  • Familiarity with database systems and advanced SQL knowledge.
  • A strong foundation in common IT concepts, including Microsoft Office.

Apply online using the form below. Please note that only applications matching the job profile will be considered.

Location : Glattpark (Opfikon)
Country : Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

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