Senior Global Account Coordinator / Senior Global Account Coordinatoress

Aon is Seeking a Senior Global Account Coordinator

Aon is looking for a Senior Global Account Coordinator to join Aon’s Global Client Network. As part of an industry-leading team, you will empower our clients by delivering innovative and effective solutions in Commercial Risk Solutions, based in Neuchatel.

Your Impact as a Senior Global Account Coordinator

The Senior Global Account Coordinator is responsible for managing a complex portfolio of international accounts, overseeing placement and service, and ensuring that multinational client deliverables are consistently met. This role acts as the AGCN representative for the local office or region, identifying new business opportunities and addressing training needs for both internal and external clients.

This individual sets the tone by exemplifying Aon’s Impact Model, supporting local AGCN colleagues and promoting connectivity, collaboration, and cooperation within office practices. Additionally, this role fosters the sharing of knowledge, best practices, and resources related to multinational accounts.

What Your Day Will Look Like

• Liaise with Aon network offices on global program coordination activities.
• Maintain effective and productive relationships with internal and external clients.
• Support the design, placement, and servicing of large and complex international insurance programs, including those with alternative risk financing structures.
• Draft assigned elements of client service plans, stewardship reports, and presentations tailored to audience needs.
• Explain general coverages to both professional and non-professional insurance buyers unacquainted with insurance practices, leveraging Aon regional experts for specialized needs.
• Communicate the value of various account service and revenue structures for international insurance programs to internal stakeholders while assisting colleagues in articulating this to external stakeholders.
• Stay current with market trends, pricing practices, and underwriting policies to effectively communicate with clients and coordinating offices.
• Provide international technical expertise to a portfolio of complex multinational accounts, as well as support ad hoc requests from colleagues.
• Demonstrate a strong commitment to high performance in regional account management and uphold high standards of quality and integrity.
• Contribute towards growth and retention targets.
• Mentor junior staff and key stakeholders on international placements and multinational client service strategies.
• Engage in new business development and penetration opportunities.
• Perform related duties as assigned.

You Bring Knowledge and Expertise

You have experience providing counsel to multinational clients, coordinating services for outward business, negotiating multinational insurance programs, and leading collaboration across offices and geographies to support multinational risk management and finance practices for insureds, brokers, and insurers.

Skills and Experience That Will Lead to Success

• Strong understanding of multinational risk financing/insurance programs and supporting counsel and service.
• Excellent collaboration and communication skills.
• Multicultural awareness and practical experience in international business environments.
• Logical thinking and independent problem-solving capabilities.
• Technical proficiency across multiple lines of insurance, with a focus on international programs.
• Experience with various lines of insurance in key locales such as the EU/EEA and USA.
• Familiarity with insurance regulatory environments in key regions (EU/EEA and USA).
• Proficiency in multinational account management tools – AonLine, GAMS, Axco.
• Strong Microsoft Office skills.
• Exceptional presentation skills.
• Demonstrated leadership abilities.
• Professional proficiency in English and German.

Education

A bachelor’s degree or equivalent experience in the insurance industry is required.

How We Support Our Colleagues

Aon values an innovative and diverse workplace where all colleagues feel empowered to be their authentic selves. We are proud to be an equal opportunity employer.

In addition to fostering an inclusive environment, Aon promotes well-being and work/life balance, allowing you to be your best self. All colleagues benefit from two “Global Wellbeing Days” each year, encouraging personal time and self-care. We understand that flexibility extends beyond the workplace, which is why we offer various working style solutions.

Aon is in the Business of Better Decisions

Aon plc (NYSE: AON) shapes decisions for a better future — protecting and enriching lives worldwide. Through actionable insights, integrated risk capital and human capital expertise, and locally relevant solutions, we provide clients in over 120 countries with the clarity and confidence to make informed risk and people decisions that help them grow their businesses.

In Switzerland, Aon encompasses Aon Reinsurance, Aon Wealth Solutions, and Aon Commercial Risk Solutions, with approximately 350 employees in Basel, Lugano, Neuchâtel, Nyon, Wollerau, Zug, and Zurich.

To apply, please complete the online form below. Only applications matching the job profile will be considered.

Stay connected with Aon on LinkedIn, X, Facebook, and Instagram. Keep up to date with our latest developments by visiting Aon's newsroom and sign up for news alerts.