Join Our Dynamic Team
Are you ready to be part of something big? We offer an exciting opportunity to join a skilled team in a vibrant environment focused on one of today's most compelling topics: Generative AI and Machine Learning.
About the Competence Center Data & AI
The Competence Center Data & AI is dedicated to addressing complex business challenges using innovative technologies. Our goal is to leverage (Generative) AI to enhance various processes across the insurance value chain. Current initiatives include:
- Call Center Automation
- Underwriting Knowledge Assistants
- Complex Claims Handling
- Development of a cutting-edge Agentic platform to utilize Large Language Models (LLMs) and agent-based systems for smarter, more autonomous applications
At AXA, we provide the freedom to implement your ideas while supporting you in continuous training and cultivating a culture where you can thrive. You will have the chance to work with state-of-the-art technologies.
Your Contribution
- Developing Conversational AI Solutions using state-of-the-art software engineering methods
- Creating virtual agents (voice/chat bots) to automate customer interactions in production environments
- Utilizing GenAI to enhance the contact center workplace
- Bringing a can-do mindset and a strong curiosity for new concepts and ideas
- Setting developer standards while ensuring stable operations, including security and regulatory compliance
- Analyzing technical trends and driving innovation to maintain smooth application operation
- Participating in or leading knowledge exchanges within the local AXA (Gen)AI Community
- Communicating effectively with various stakeholders to understand their needs and promote user adoption
Your Capabilities and Talents
- Experience in GenAI projects, particularly in automating customer contact workflows
- Ability to comprehend business challenges, designing solution approaches, and delivering tangible, measurable value collaboratively
- Familiarity with GenAI principles (e.g., RAG, CoT, Agents) and frameworks (e.g., Langchain/Langsmith, Vector Stores)
- A minimum of 4-5 years of experience in DevOps (Git Flow)
- Basic experience with at least one Web UI Framework, preferably React
- High proficiency in Python and cloud technologies, ideally Google Cloud Platform
- Collaborative, creative, with a focus on products and users
- Passionate about generating business value and driving user adoption
- A Master’s or Ph.D. degree in Computer Science, Data Science, Machine Learning, or a related quantitative field
- Fluent in German and English
Around 600 software and system developers are working at AXA in Switzerland to build tomorrow's technology in-house. We collaborate in global teams and networks. Our agile product teams are self-organized and responsible for end-to-end processes, including programming, integrating the latest tools, and organizing hackathons.
Contact Us
Apply online using the form below.
Questions?
If you have any questions regarding this open position, please reach out to Ute Schläfli, Recruiting Manager, via email at ute.schlaefli@axa.ch.
Please note that only applications matching the job profile will be considered.