Senior Engagement Manager / Senior Engagement Manageress

Job Opportunity: Engagement Manager at Amazon Web Services

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role, you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will act as a bridge between business requirements and technical solutions, facilitating discussions and ensuring alignment with customer outcomes.

By applying AWS frameworks like the Well-Architected Framework and the Cloud Adoption Framework, you will demonstrate technical credibility across diverse stakeholders. You will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. With strong technology and program/project management experience, you will validate technical solutions against business goals and recognize when additional technical evaluation is necessary while managing technical risks.

You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As your career progresses, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role, you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, all while exceeding customer expectations.

The AWS Professional Services organization is a global team of experts that help customers achieve their desired business outcomes when using the AWS Cloud. We collaborate with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a variety of offerings designed to help customers achieve specific outcomes related to enterprise cloud adoption, while delivering focused guidance through our global specialty practices across various solutions, technologies, and industries.

Key Job Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
• Distill customer needs into clear technical requirements and map them to business outcomes.
• Decompose complex technical problems into actionable, deliverable solutions.
• Contribute to technical documentation and define documentation standards.

Basic Qualifications

• 7+ years of hands-on Project Management experience in managing and delivering enterprise-level IT projects, with external customers or equivalent experience.
• Demonstrated ability to successfully manage multiple, concurrent projects/customers/partners/vendors.
• Led teams and engagements utilizing Agile and Waterfall methodologies (including experience with toolsets such as Jira, RallyDev, VersionOne, Taiga, etc.).
• Understanding of the value proposition of cloud services and experience delivering cloud engagements.
• Experience presenting to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts.
• Fluent in English.
• Master's Degree or equivalent experience.

Preferred Qualifications

• At least one active project management certification (e.g., PMI, PRINCE2).
• Managed technical projects consisting of 20 or more people and budgets exceeding $5,000,000, with onshore and offshore teams in an internal context.
• Managed and delivered IT engagements for large enterprise customers in healthcare and life sciences.
• Experience in leading projects related to clinical trials, AI/ML use cases, and/or large migration/modernization/transformation initiatives.
• Previous experience delivering GxP compliance projects.
• Experience in leading pre-sales activities.
• Fluency in German and/or French in addition to English is a plus.

Apply online using the form below. Please note that only applications matching the job profile will be considered.

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