Join Our Team as a Senior Delivery Manager in Switzerland
Are you ready to tackle complex problems, drive innovative solutions, and navigate challenges beyond your comfort zone? Do you possess a strong technical background combined with excellent managerial skills? If you see yourself as a collaborative team player, eager to work alongside experts from around the globe, then you're the ideal candidate to join our team in Switzerland. Here, you will have the opportunity to contribute your engineering and leadership excellence to our client projects and collaborate with peers at EPAM.
Position Overview
We are seeking a Senior Delivery Manager with experience in the Insurance sector to enhance our Delivery Management Team. In this role, you will drive end-to-end client projects while closely collaborating with our Account Managers and Business Development teams.
To excel in this position, you will need to engage effectively with people and clients, operate autonomously, and develop your strategy in alignment with EPAM's objectives and goals.
Responsibilities
- Oversee the end-to-end client delivery process from initiation through the entire project lifecycle, ensuring successful project/program delivery in accordance with EPAM procedures.
- Manage client relationships and expectations, representing delivery at the project, program, and governance levels.
- Address client issues, identify and manage engagement risks, and ensure client compliance with their responsibilities.
- Coordinate the preparation of proposals and statements of work.
- Manage multiple streams of activities and coordinate with client technical and business groups throughout various stages of the SDLC lifecycle.
- Accountable for delivery across all dimensions—financial, sourcing, implementation, and business and regulatory requirements.
- Collaborate with peers, delivery partners, technology consultants, account managers, and solution architects.
- Work closely with cross-functional teams of product owners, architects, engineers, and quality assurance experts to drive estimates, delivery plans, and retrospectives. Identify and mitigate engagement risks while flagging critical issues early.
- Participate in business development activities for existing clients and prospective opportunities. Understand client needs, continuously identify new opportunities, and drive growth for accounts you manage.
- Lead and represent delivery in sales and presales activities from contracting and beyond, contributing to the growth of our business in the Insurance domain.
Requirements
- 5+ years of experience in Account/Delivery/Project Management within consulting or outsourcing, including 3+ years in the Insurance domain.
- Proven hands-on experience in delivering complex projects and managing client stakeholders at all levels while driving IT services engagements successfully.
- Ability to represent the company at external events effectively.
- Deep understanding and practical experience with the Software Development Life Cycle and various methodologies, especially agile delivery.
- Hands-on experience with different engagement models such as Time & Materials, Fixed Price, and Fixed Terms.
- Strong grasp of Software Architecture designs and principles.
- In-depth understanding of IT Service Management processes, engagement models, and best practices.
- Able to establish solid working relationships with clients and work effectively as part of a dynamic, dispersed virtual team.
- Exceptional organizational, leadership, and stakeholder management skills.
- Fluent in English, with proficiency in German or French being advantageous.
Apply online using the form below. Please note that only applications matching the job profile will be considered.