Role Summary
We are a specialist consulting firm focused exclusively on the Online Gambling Industry. As a Senior Consultant, you will assist our clients—leading sportsbook operators, lottery companies, and gaming platform providers—in streamlining their operations, accelerating digital transformation, and staying ahead of rapidly changing regulatory landscapes. Your role will involve optimizing processes, steering cross-functional initiatives, and ensuring the seamless execution of each client’s strategic roadmap while coordinating multidisciplinary teams across various countries. Additionally, you will manage and mentor operational development teams in Payments, Anti-Money Laundering, Responsible Gambling, Fraud, and Customer Support functions.
Key Responsibilities
Strategic Operations Management
- Design and implement operational processes that enhance efficiency and reduce costs.
- Work across multiple jurisdictions (primarily Switzerland, the UK, Spain, and Portugal) to ensure regulatory compliance.
Payment Management & Product Innovation
- Design and negotiate best-in-class payment solutions to minimize costs and increase conversion rates.
- Launch innovative features to improve user experience.
Digital Optimisation & Customer Experience
- Lead A/B testing and multivariate analysis programs to enhance digital product performance.
- Conduct qualitative and quantitative research based on customer feedback to create tailored solutions.
- Redesign customer journeys to maximize acquisition and retention.
Leadership & Team Development
- Manage and inspire large, multidisciplinary teams, fostering a culture of excellence and innovation.
- Identify key talent and support their growth through mentoring and training.
Cross-Functional Project Management
- Build and monitor cross-functional strategic roadmaps with technical, business, and product teams.
- Drive complex projects involving multiple stakeholders, delivering fit-for-purpose solutions on time and within budget.
Core Competencies
- Strategic Leadership: Ability to set clear goals, prioritize, and deliver measurable outcomes.
- Planning & Optimisation: Proven track record of implementing innovative processes that generate savings.
- Data Analysis & Reporting: Expertise in data visualization to inform strategic decisions.
- Regulatory Compliance: Skillful at navigating complex multi-jurisdictional legal frameworks.
- iGaming Industry Expertise: In-depth understanding of sportsbook operations, odds management, responsible gambling standards, and emerging market trends across retail and online channels.
- Payments Expertise: Mastery of international payment processing, gateway integration, risk mitigation, chargeback reduction, and conversion optimization.
- Interpersonal Communication: Excellent negotiation and collaboration skills with internal and external stakeholders.
Required Qualifications
- Bachelor of Science degree (Mathematics or related field).
- 7–10 years of experience in senior leadership roles within digital and international environments.
- Deep knowledge of Agile methodologies, digital product design, and international payments.
- Full professional proficiency in English (mandatory); proficiency in another European language (German, French, Spanish, or Portuguese) is ideal.
- Strong track record of leading large teams and managing change.
- Thrives in dynamic settings, blending creativity with disciplined execution.
Why Join Us?
By joining our consulting practice dedicated to the iGaming and Online Betting & Gambling sector, you will step into the forefront of a continually evolving industry where strategy meets real-time execution. As trusted advisors to tier-one sportsbooks, e-sports leagues, and state lotteries, we engage in high-stakes projects that reshape market entries, modernize payment ecosystems, and future-proof regulatory compliance. You will collaborate with product, technology, and compliance leaders—both on the client side and within our own specialist teams—testing bold ideas, measuring their impact, and witnessing tangible results across multiple jurisdictions. Our flat, data-driven culture values initiative and accelerates career development, providing you with unparalleled exposure to diverse business models and the opportunity to shape the future of gaming operations on a global scale.
Apply online using the form below. Only applications matching the job profile will be considered.