Join Our Global Team
For over 150 years, our commitment to being the Global Hausbank for our clients has been sustained by our exceptional people, who represent more than 150 nationalities across approximately 60 countries. Their profound understanding, insights, expertise, and passion enable our clients to navigate an increasingly complex world—whether through our Corporate Bank, Private Bank, Investment Bank, or Asset Management division. Together, we can create a significant impact for our clients, both at home and abroad, ensuring their ongoing success and financial security.
About Business Management
Business Management is responsible for strategy and planning, aligning business operations with the bank's mission and goals.
Responsibilities
- Collaborate with the Product Owner and squad members to ensure detailed requirements specification for the Switzerland Client Journey Wealth Management Agile organization.
- Support the Agile development team and stakeholders throughout the project by creating and validating requirements.
- Leverage extensive experience with Salesforce CRM and its modules (accounts, opportunities, client value propositions) while holding relevant Salesforce certifications.
- Demonstrate experience with Avaloq as a core banking system and possess an understanding of SQL for system configurations and database access.
- Manage and engage with senior stakeholders onshore and offshore, including control functions, front office, and offshore development teams.
- Advance the Client Journey agenda focused on the CRM platform via Salesforce for Switzerland.
- Assess technological platforms and infrastructure, ensuring work aligns with product strategy and delivers maximum value.
- Enhance efficiency and professional relationships by utilizing expertise in CRM modules and functionalities, engaging with stakeholders across all seniority levels and regions.
- Proactively identify and implement system changes, including new Salesforce releases, to enhance the end-user experience.
- Lead the planning and execution of product releases, mitigate impediments, identify risks, and support UAT testing and user training as necessary.
Skills
- Education: University degree in IT or Business.
- Experience: Project management, digital transformation, Salesforce Business Analyst.
- Skills: Creative thinking, analytical skills, conceptual modeling.
- Documentation: Proficient in writing business requirements and reviewing technical designs.
- Agile Methods: Knowledge of Scrum, Kanban, and tools like Jira or Confluence.
- Attributes: Independent, proactive, flexible, team player.
- Motivation: High personal drive and a willingness to go the extra mile.
- Travel: Willingness to travel if required.
- Complexity: Ability to navigate complex and ambiguous situations.
- Languages: Fluent in English; additional European languages are a plus.
Wellbeing & Benefits
- Emotionally and Mentally Balanced: We support you in navigating life crises, maintaining stability during illness, and promoting good mental health.
- Physically Thriving: We assist you in managing your physical health by facilitating preventive measures and providing a supportive workplace.
- Socially Connected: We foster collaboration, inclusion, and a sense of connection to open new perspectives and strengthen self-confidence and wellbeing.
- Financially Secure: We help you attain personal financial goals during your career and plan for a secure future.
Apply online using the form below. Only applications matching the job profile will be considered.