SAP SuccessFactors Service Lead
Location: Oxford - Hybrid (2 days onsite per week)
We are seeking an experienced SAP SuccessFactors Service Lead to oversee service delivery, solution governance, and continuous improvement across a global SuccessFactors environment.
Key Responsibilities:
- Lead end-to-end SuccessFactors service delivery, managing incidents, changes, releases, and enhancements.
- Provide solution leadership across SuccessFactors projects and cross-module designs.
- Oversee integrations utilizing SAP CPI/Integration Suite, Integration Centre, OData, and Compound Employee API.
- Govern testing, releases, deployments, and production support.
- Collaborate with global functional, technical, and business stakeholders.
- Drive service improvement initiatives, issue resolution, and platform stability.
Key Requirements:
- Proven experience leading SAP SuccessFactors services or programs.
- Extensive knowledge across multiple modules, including Employee Central, Recruiting, Onboarding, Learning, Talent, Compensation, and Time.
- Strong integration experience with SuccessFactors.
- Familiarity with RBP, Business Rules, MDF, and workflows.
- Robust service management and senior stakeholder management experience.
- SuccessFactors certification is a plus.
- Able to work 2 days per week onsite in Oxford.
This is an INSIDE IR35 role.
Apply online using the form below. Only applications matching the job profile will be considered.
Work locationUnited Kingdom, London, Switzerland