Salesforce Senior Consultant / Salesforce Senior Consultantess

Basic Information

• Business Line: Technology & Transformation
• City: Zurich
• Experience Level: Experienced
• Working Time Percentage: 80% - 100%
• Date Published: 29-May-2025
• Req #: 19198

Job Description

Location: Zurich

Work Pattern Percentage: 80% - 100%

Make a positive impact in the world by supporting organizations to improve commercial processes through cutting-edge technology.

As part of our Salesforce team, you will advise and support leading (inter)national Biopharma and Medtech companies in implementing and optimizing business processes enabled by innovative technologies. We are looking for an experienced Salesforce Consultant with expertise in Veeva CRM and IQVIA OCE to join our enthusiastic team. In this role, you will be responsible for designing, implementing, and optimizing business processes using Salesforce solutions. You will collaborate with clients to gather requirements, develop project plans, and manage end-to-end implementation projects.

Join our multidisciplinary and international Salesforce Team and start contributing immediately to a diverse range of clients and projects across various sectors, with a strong focus on Life Sciences. You will enjoy considerable responsibility and numerous opportunities for personal initiative and growth.

How You Can Make an Impact

As a Senior Consultant, you are expected to effectively balance your technical Salesforce expertise with strong project management skills to successfully deliver projects that meet clients' needs and expectations.

• Build and maintain strong client relationships by understanding their needs and challenges.
• Define project objectives, scope, timelines, and deliverables; implement projects within budget and monitor potential risks or issues while identifying effective mitigation actions.
• Analyze and map commercial processes along with their impact on organizations in the Life Sciences industry.
• Demonstrate knowledge of various technologies supporting commercial processes specific to the Life Sciences industry, including Salesforce, Veeva CRM, and IQVIA OCE, while leading the project team in designing optimal solutions for clients.
• Lead workshops for process design and improvements.
• Manage project teams effectively, providing guidance, mentorship, and coaching when necessary.
• Ensure client satisfaction by monitoring progress, gathering feedback, and addressing any concerns to meet their needs.
• Equip the team with the necessary tools and resources for successful project execution.
• Oversee the technical aspects of projects to ensure alignment with best practices and industry standards.

Who We Are Looking For

• Strong analytical skills combined with a collaborative and impact-focused mindset that drives optimal results for clients while working with various stakeholders.
• You possess over 4 years of experience in implementing Salesforce and hold Salesforce certification.
• Expertise in at least one industry-specific solution such as Veeva CRM or IQVIA OCE.
• A thorough understanding of sales and service processes with the ability to leverage leading commercial technologies for business improvements in the Life Sciences sector.
• Experienced in agile project methodologies and design thinking.
• Willingness to work internationally and awareness of political relationships and cultural differences.
• Fluency in English; proficiency in German is a plus.

Your Team

Become part of a diverse, multinational, and highly motivated team at our Zurich office. We are committed to fostering your personal and professional growth through comprehensive trainings, mentoring programs, and on-the-job learning, as well as connecting you with colleagues across all departments.

Beyond investing in your development, we offer an appealing set of benefits, including flexible working arrangements, an active Deloitte network, well-being programs, and a commitment to sustainable business practices.

Click here to find out more about Deloitte Digital.

Careers at Deloitte. Choose Your Impact.

At Deloitte, your ideas create impact and inspire meaningful change for our clients, colleagues, and communities. Your unique expertise and diverse background help us tackle complex challenges, paving the way for brighter futures. With Deloitte, you can build a career that energizes and inspires you.

In Switzerland, we provide industry-specific services across Audit & Assurance, Tax & Legal, Strategy, Risk & Transactions Advisory, and Technology & Transformation. With nearly 3,000 employees across six locations, we serve companies of all sizes across various industry sectors. You will experience meaningful work in an inclusive and supportive environment that fosters your growth. Enjoy flexible and hybrid working conditions, as well as programs for well-being and parental support.

Join us and be part of a global community dedicated to making a difference. Whether addressing climate change or improving futures by 2030, your contributions matter. Want to learn more about opportunities at Deloitte? Visit www.deloitte.com/ch/careers.

How to Apply

We look forward to hearing from you! Apply online using the form below.

Please note that only applications matching the job profile will be considered.

If you have any questions, feel free to reach out to Nidhi at Show e-mail.

*We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age, or disability, per applicable law. Research shows that women are less likely to apply for roles unless they meet all criteria; don’t hold yourself back - apply today. We do not accept applications from recruitment agencies for this position. Deloitte Consulting AG and Deloitte AG are affiliates of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited (DTTL).