Salesforce Senior Consultant, Life Sciences and/or Medtech

Basic Information

Business Line: Technology & Transformation

City: Zurich

Experience Level: Experienced

Working Time Percentage: 80% - 100%

Date Published: 29-May-2025

Req #: 19198

Job Description

Location: Zurich

Work Pattern Percentage: 80% - 100%

Make a positive impact in the world by supporting organizations to improve commercial processes through cutting-edge technology.

As part of our Salesforce team, you will advise and support leading international Biopharma and Medtech companies in implementing and optimizing business processes enabled by innovative technologies. We are looking for an experienced Salesforce Consultant with expertise in Veeva CRM and IQVIA OCE to join our team. In this role, you will design, implement, and optimize business processes leveraging Salesforce solutions. You will collaborate with clients to gather requirements, develop project plans, and manage end-to-end implementation projects.

Join our multidisciplinary and international Salesforce Team and work from day one on a diverse range of customers and projects spanning various sectors, with a deep focus on Life Sciences. You'll have a significant level of responsibility and many opportunities for personal initiative and growth.

How You Can Make an Impact

As a Senior Consultant, we expect you to efficiently balance your technical Salesforce expertise with strong project management skills to guide your teams and deliver successful projects that meet clients' needs and expectations.

• Build and maintain strong client relationships by understanding their needs and challenges.
• Define project objectives, scope, timelines, and deliverables, ensuring implementation projects are delivered on time and within budget while monitoring risks and issues.
• Define, analyze, and map commercial processes and their impacts on organizations in the Life Sciences industry.
• Demonstrate knowledge of different technologies underpinning commercial processes specific to the Life Sciences industries, including Salesforce, Veeva CRM, IQVIA OCE, etc. Lead the project team in designing the right target solutions for clients.
• Lead workshop preparation and execution for process design and improvements.
• Effectively manage project teams, providing guidance, mentorship, and coaching to team members when required.
• Ensure client satisfaction through monitoring, gathering feedback, addressing client concerns, and ensuring their needs are met.
• Ensure the team is equipped with the right tools and resources for each project.
• Oversee the technical aspects of the project, ensuring alignment with best practices and industry standards.

Who We Are Looking For

• Strong analytical skills combined with a collaborative and impact-oriented mindset, enabling you to achieve the best results for clients while working with a variety of stakeholders in Switzerland.
• 4+ years of experience in implementing Salesforce and certified in Salesforce.
• Strong expertise in at least one industry-specific solution (Veeva CRM or IQVIA OCE).
• A deep understanding of sales and service processes, with the ability to drive business improvements leveraging leading commercial technologies within the Life Sciences sector.
• Experience and knowledge of agile project methodologies and design thinking.
• Open to working abroad with a good sense of political relationships and cultural differences.
• Fluent in English; German is a plus.

Your Team

Become part of a diverse, multinational, and highly motivated team at our Zurich office. We will help you grow both personally and professionally through our training programs, mentoring initiatives, and on-the-job learning, along with connections across all business sectors.

In addition to investing in your development, we offer an attractive set of primary and secondary benefits, including flexible working conditions, an active Deloitte network, well-being programs, and a responsible, green business environment.

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Careers at Deloitte: Choose Your Impact

At Deloitte, your ideas create impact and spark meaningful change for our clients, people, and society. Your unique expertise, background, and perspective help us find new ways to tackle complex challenges, brightening the futures of those we serve. You can build a career that inspires and energizes you at Deloitte.

In Switzerland, we provide industry-specific services in various areas, including Audit & Assurance, Tax & Legal, Strategy, Risk & Transactions Advisory, and Technology & Transformation. With nearly 3,000 employees across six locations, we serve organizations of all sizes in every industry. We offer meaningful, challenging work in an inclusive, supportive environment where you can thrive and continue to grow. You will benefit from flexible and hybrid working arrangements, well-being and parental programs, and numerous opportunities for connection, collaboration, and learning.

Join us and become part of a global network of like-minded individuals dedicated to making a difference, whether by addressing climate change or improving 100 million futures by 2030. Want to know more about opportunities at Deloitte? Visit www.deloitte.com/ch/careers.

How to Apply

Apply online using the form below. Only applications matching the job profile will be considered.

If you have any questions, please contact Nidhi at Show e-mail.

*We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age, or disability, in accordance with applicable law. Research shows that women are less likely to apply for roles unless they meet all the criteria. Don’t hold yourself back - apply today. We do not accept applications from recruitment agencies for this position. Deloitte Consulting AG and Deloitte AG are affiliates of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited (DTTL).