About Accelleron
Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. With a legacy of over 100 years as a trusted industry partner, we serve customers across more than 100 locations in over 50 countries. Our team of 3,000 employees is dedicated to continuous innovation, delivering best-in-class products, services, and solutions that play a critical role in the energy transition.
Join us in an exciting international environment where excellence and innovation are at the forefront. Together, we support our customers in driving the transition toward sustainable industries through cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we embrace diversity and inclusion, celebrating individual differences as a source of strength.
Position Overview
In this role, you will be responsible for order processing in the spare parts department of our Service division based in Baden, Switzerland, ensuring smooth and efficient order fulfillment. This role reports to the Head of Order Fulfillment & Project Management.
Your Responsibilities
- Provide international service center support, including oral and written communication in English and German (additional foreign languages are a plus; German is a must).
- Conduct technical and commercial order processing in the IT processing system (SAP).
- Prepare and follow up on quotations.
- Manage e-business transactions, including purchase orders, order confirmations, and invoices.
- Organize and coordinate with logistics and the workshop regarding material delivery completion.
- Create export and transit documents in the electronic customs processing system (SAP GTS).
- Provide shipping documents and assign transport orders to freight forwarders.
- Invoice shipments and create credit/debit notes.
- Monitor accounts receivable and support accounting with dunning processes.
- Handle letters of credit in collaboration with the finance department.
- Process customer complaints, freight forwarder claims, and insurance cases (transport damage, shipment loss, delays, etc.).
- Organize and monitor return shipments.
- Independently control processes, including monitoring packing hall inventory and invoicing of deliveries.
- Ensure continuous process improvement.
- Participate in on-call duty (approximately 6 times per year, each lasting 1 week with 24/7 availability).
Your Background
- Commercial or technical apprenticeship with additional training in a commercial field.
- Several years of professional experience.
- Interest in technology, particularly in turbochargers.
- Fluent in English and German.
- Proficient in SAP (SD-Module) and MS Office.
- Excellent planning and organizational skills.
- Strong sense of responsibility and commitment.
- Effective communication skills and customer orientation.
- Flexibility and ability to work collaboratively in a team.
- Willingness to perform emergency service according to the operation schedule.
Your Benefits
- Canteen.
- Childcare services.
- Modern office with smart working opportunities.
- Flexible working model.
- Attractive holiday plan.
- Employee assistance program.
We look forward to receiving your application. Apply online using the form below. Please note that only applications matching the job profile will be considered.
If you want to discover more about Accelleron, take a look at our website accelleron.com.
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Job Family Group
Marketing, Sales, Product Management