Company Overview
Accelleron is at the forefront of sustainability in the marine and energy industries, serving as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. With over 100 years of experience as a reliable industry partner, we operate in more than 100 locations across over 50 countries. Our 3,000 dedicated employees are continually innovating to deliver best-in-class products, services, and solutions that are pivotal for the energy transition. By joining our expert team, you'll be immersed in a dynamic international environment that prioritizes excellence and innovation. Together, we empower our customers to drive the shift towards sustainable industries through advanced technology, extensive expertise, and intelligent solutions. At Accelleron, we celebrate diversity and inclusion, recognizing that individual differences enhance our strength.
Position Overview
In this role, you will be responsible for order processing within the spare parts department of our Service division, headquartered in Baden, Switzerland. You will ensure smooth and efficient order fulfillment, reporting directly to the Head of Order Fulfillment & Project Management.
Your Responsibilities
- Provide international service center support, including both oral and written communication in English and German (knowledge of additional foreign languages is a plus)
- Handle technical and commercial order processing in the IT processing system (SAP)
- Prepare and follow up on quotations
- Process e-business transactions, including purchase orders, order confirmations, and invoices
- Organize and coordinate with logistics and workshops to ensure timely completion of material deliveries
- Create export and transit documents using the electronic customs processing system (SAP GTS)
- Provide shipping documents and assign transport orders to freight forwarders
- Invoice shipments and create credit/debit notes
- Monitor accounts receivable and assist the accounting team with dunning processes
- Collaborate with the finance department on letters of credit
- Manage customer complaints, freight forwarder claims, and insurance cases (e.g., transport damage, lost shipments, delays)
- Organize and monitor return shipments
- Independently control processes, including monitoring packing hall inventory, invoicing of deliveries, missing parts, accounts receivable, and return processing time
- Advocate for continuous process improvement
- Be available for on-call duty (approximately 6 times per year, each for 1 week, 24/7 availability)
Your Background
- Commercial or technical apprenticeship with additional training in a commercial field
- Several years of professional experience
- Genuine interest in technology, particularly turbochargers
- Fluent in English, with ideally additional languages (e.g., German)
- Strong proficiency in SAP (SD-Module) and MS Office
- Excellent planning and organizational skills
- A strong sense of responsibility and commitment
- Outstanding communication skills and customer-oriented approach
- Flexibility and ability to work effectively in a team
- Willingness to be part of emergency service according to the operational schedule
Your Benefits
- On-site canteen
- Childcare services
- Modern office environment with smart working options
- Flexible working model
- Attractive holiday plan
- Employee assistance program
Application Process
Apply online using the form below. Only applications matching the job profile will be considered. We look forward to receiving your application and encourage you to explore more about Accelleron by visiting our website at accelleron.com.
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