About Accelleron
Accelleron is driving sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. With over 100 years of heritage as a trusted industry partner, we serve customers in more than 100 locations across over 50 countries. Our team of 3,000 dedicated employees is continuously innovating to deliver best-in-class products, services, and solutions that are crucial for the energy transition. You will be joining a group of experts in a dynamic international environment committed to excellence and innovation. Together, we support our customers in advancing the shift towards sustainable industries through cutting-edge technology, deep expertise, and intelligent solutions. At Accelleron, we cultivate diversity and inclusion, celebrating individual differences as a source of strength.
Role Overview
In this role, you will be responsible for order processing in the spare parts department within our Service division based in Baden, Switzerland. This position reports directly to the Head of Order Fulfillment & Project Management.
Your Responsibilities
- Provide international service center support, including oral and written communication in English and German (ideally with additional foreign language skills).
- Handle technical and commercial order processing in the IT processing system (SAP).
- Prepare and follow up on quotations.
- Process e-business transactions (purchase orders, order confirmations, and invoices).
- Organize and coordinate with logistics and the workshop regarding the delivery of materials.
- Create export and transit documents in the electronic customs processing system (SAP GTS).
- Provide shipping documents and assign transport orders to freight forwarders.
- Invoice shipments and create credit/debit notes.
- Monitor accounts receivable and assist accounting with dunning processes.
- Manage letters of credit in collaboration with the finance department.
- Process customer complaints, freight forwarder claims, and insurance cases (transport damage, loss of shipments, delays, etc.).
- Organize and monitor return shipments.
- Conduct independent process control (monitor inventory in the packing hall, invoicing of deliveries, missing parts, accounts receivable, return processing times, etc.).
- Ensure continuous process improvement.
- Participate in on-call duty (approximately 6 times per year, for 1 week each time, 24/7 availability).
Your Background
- Commercial or technical apprenticeship with additional training in a commercial field.
- Several years of professional experience.
- Interest in technology, particularly in turbochargers.
- Fluent in English, with additional language knowledge (such as German) being advantageous.
- Good knowledge of SAP (SD-Module) and MS-Office.
- Excellent planning and organizational skills.
- A strong sense of responsibility and commitment.
- Effective communication skills and customer orientation.
- Flexibility and ability to work collaboratively in a team.
- Willingness to handle emergency service as per operational schedule.
Your Benefits
- Canteen
- Childcare
- Modern office with smart working options
- Flexible working model
- Attractive holiday plan
- Employee assistance program
We look forward to receiving your application. Apply online using the form below. Please note that only applications matching the job profile will be considered.
To discover more about Accelleron, visit our website at accelleron.com.
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