About Accelleron
Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. With over 100 years of heritage as a trusted industry partner, the company serves customers in more than 100 locations across over 50 countries. Our team of 3,000 dedicated employees is continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.
Role Overview
In this role, you will be responsible for order processing in the spare parts department of our Service division based in Baden, Switzerland. You will ensure smooth order fulfillment and report directly to the Head of Order Fulfillment & Project Management.
Your Responsibilities
- Provide support to the international service center, including oral and written communication in English and German (knowledge of other foreign languages is a plus).
- Process technical and commercial orders within the IT processing system (SAP).
- Prepare and follow up on quotations.
- Handle e-business transactions, including purchase orders, order confirmations, and invoices.
- Organize and coordinate with logistics and workshops regarding the completion of materials for delivery.
- Create export and transit documents using the electronic customs processing system (SAP GTS).
- Provide shipping documents and assign transport orders to freight forwarders.
- Invoice shipments and generate credit/debit notes.
- Monitor accounts receivable and support accounting with dunning processes.
- Manage letters of credit in cooperation with the finance department.
- Process customer complaints, freight forwarder claims, and insurance cases (transport damage, loss of shipments, delays, etc.).
- Organize and monitor return shipments.
- Conduct independent process controlling (monitor packing hall inventory, invoicing of deliveries, missing parts, accounts receivable, return processing time, etc.).
- Ensure continuous process improvement.
- Participate in on-call duty (approximately 6 times per year, each for 1 week, with 24/7 availability).
Your Background
- Commercial or technical apprenticeship with additional training in a commercial field.
- Several years of professional experience.
- Interest in technology, especially in turbochargers.
- Fluency in English; knowledge of other languages (such as German) is advantageous.
- Strong proficiency in SAP (SD-Module) and MS Office.
- Excellent planning and organizational skills.
- A strong sense of responsibility and commitment.
- Effective communication skills and customer orientation.
- Flexibility and ability to work well in a team.
- Willingness to perform emergency service according to the operation schedule.
Your Benefits
- Canteen
- Childcare
- Modern office, smart working environment
- Flexible working model
- Attractive holiday plan
- Employee assistance program
Apply online using the form below. Only applications matching the job profile will be considered. We look forward to receiving your application. To discover more about Accelleron, please visit our website at accelleron.com.
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