Join Accelleron - A Leader in Sustainability
Accelleron is at the forefront of advancing sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. With over 100 years of experience as a trusted industry partner, we serve customers in more than 100 locations across over 50 countries. Our team of 3,000 employees is dedicated to continuous innovation, delivering best-in-class products, services, and solutions that are essential for the energy transition.
Joining Accelleron means becoming part of a team of experts in an exciting international environment committed to excellence and innovation. Together, we assist our customers in their journey toward sustainable industries through cutting-edge technology, deep expertise, and intelligent solutions. At Accelleron, we promote diversity and inclusion, celebrating individual differences as a vital source of strength.
About the Role
In this role, you will be responsible for order processing within the spare parts department of our Service division based in Baden, Switzerland. You will ensure a smooth and efficient order fulfillment process. This position reports directly to the Head of Order Fulfillment & Project Management.
Your Responsibilities:
- Provide international service center support, engaging in oral and written communication in English and German (knowledge of additional languages is a plus).
- Handle technical and commercial order processing using our IT processing system (SAP).
- Prepare and follow up on quotations.
- Process e-business transactions, including purchase orders, order confirmations, and invoices.
- Organize and coordinate logistics and workshop activities for material completion.
- Create export and transit documents in the electronic customs processing system (SAP GTS).
- Provide shipping documents and assign transport orders to freight forwarders.
- Manage invoicing of shipments and create credit/debit notes.
- Monitor accounts receivable and support accounting with dunning processes.
- Cooperate with the finance department on handling letters of credit.
- Process customer complaints and manage freight forwarder claims and insurance cases (e.g., transport damage, loss of shipments, delays).
- Organize and monitor return shipments.
- Conduct independent process controlling (monitoring packing hall inventory, invoicing of deliveries, missing parts, accounts receivable, return processing time, etc.).
- Ensure continuous process improvement.
- Participate in on-call duty (approximately six times per year, 24/7 availability for one week each time).
Your Background:
- Commercial or technical apprenticeship with additional training in a commercial field.
- Several years of professional experience.
- Interest in technology, particularly in turbochargers.
- Fluent in English; knowledge of additional languages (such as German) is advantageous.
- Good knowledge of SAP (SD-Module) and MS Office.
- Excellent planning and organizational skills.
- A strong sense of responsibility and commitment.
- Strong communication skills and customer orientation.
- Flexibility and ability to work effectively in a team.
- Willing to perform emergency service in accordance with the operational schedule.
Your Benefits:
- Canteen.
- Childcare services.
- Modern office with smart working options.
- Flexible working model.
- Attractive holiday plan.
- Employee assistance program.
Apply online using the form below. Only applications matching the job profile will be considered.
We look forward to receiving your application. To learn more about Accelleron, please visit our website at accelleron.com.
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