About Accelleron
Accelleron is at the forefront of driving sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. With a rich heritage spanning over 100 years as a trusted industry partner, we serve customers across more than 100 locations in over 50 countries. Our team of 3,000 dedicated employees continually innovates to provide best-in-class products, services, and solutions that are vital to the energy transition.
Join a team of experts in an exciting international environment committed to excellence and innovation. Together, we assist our customers in leading the transition towards sustainable industries through cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we value diversity and inclusion, celebrating individual differences as a source of strength.
Position Overview
In this role, you will be responsible for order processing within the spare parts department of our Service division, based in Baden, Switzerland. This position reports directly to the Head of Order Fulfillment & Project Management.
Your Responsibilities
- Provide international service center support, including oral and written communication in English and German (additional languages are a plus)
- Conduct technical and commercial order processing in the IT processing system (SAP)
- Prepare and follow up on quotations
- Process e-business transactions including purchase orders, order confirmations, and invoices
- Organize and coordinate logistics and workshop efforts regarding the completion of materials for delivery
- Create export and transit documents in the electronic customs processing system (SAP GTS)
- Provide shipping documents and assign transport orders to freight forwarders
- Invoice shipments and create credit/debit notes
- Monitor accounts receivable and support accounting with dunning processes
- Handle letters of credit in collaboration with the finance department
- Process customer complaints, freight forwarder claims, and insurance cases (including transport damage, loss of shipments, delays, etc.)
- Organize and monitor return shipments
- Independently control processes (monitor packing hall inventory, invoicing of deliveries, missing parts, accounts receivable, return processing time, etc.)
- Ensure continuous process improvement
- Participate in on-call duty (approximately 6 times per year, for 1 week each, with 24/7 availability)
Your Background
- Commercial or technical apprenticeship with additional training in a commercial field
- Several years of professional experience
- Interest in technology, particularly turbochargers
- Fluent in English, with knowledge of other languages (German, for example, is preferred)
- Good knowledge of SAP (SD-Module) and MS Office
- Excellent planning and organizational skills
- A strong sense of responsibility and commitment
- Effective communication skills and customer orientation
- Flexibility and ability to work in a team environment
- Willingness to perform emergency service according to the operation schedule
Your Benefits
- Canteen
- Childcare
- Modern office with smart working options
- Flexible working model
- Attractive holiday plan
- Employee assistance program
We look forward to receiving your application. Apply online using the form below. Please note that only applications matching the job profile will be considered.
To discover more about Accelleron, take another look at our website: accelleron.com.
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