Sales Associate / Sales Associate

Join Our Team as a Sales Associate

We are a dedicated squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision, we create timepieces that combine modern-retro design with casual, approachable, and sustainable luxury — powered by passionate teams around the world.

Your Future Team

We are a team of four and are currently searching for our next colleague to complete our squad! You will work at the Marktgass-passage, Breitling boutique in Bern.

This is more than a Sales Associate role; it is an opportunity to share your knowledge of Breitling, its heritage, and its exceptional timepieces, while showcasing the craftsmanship and expertise of our watchmakers.

Your mission will be to build and nurture lasting customer relationships by delivering an exceptional level of service and creating memorable brand experiences.

Your Contribution

• Ensure boutique standards are consistently maintained with a focus on cleanliness and an appealing appearance.
• Capture meaningful customer data to create professional relationships and personalize future opportunities.
• Attend ad-hoc client and company events.
• Extend product knowledge through proactive research and participate in training.
• Show proactivity in following industry news, technology, and key market competitors.
• Assist Boutique Management in upholding and maintaining health and safety requirements.
• Respond to and resolve customer concerns in a professional and empathetic manner.
• Apply and maintain visual merchandising guidelines.
• Organize back-of-house stock storage.
• Act as a true Brand Ambassador, being an integral part of a highly motivated #Squadonamission.

Your Profile

• Possess solid experience in a similar role within the watch industry (ideally) or within other domains like hospitality or fashion/apparel.
• Hold a Retail Specialist formation diploma (Detailhandelsfachmann EFZ).
• Have a flair for building and developing relationships with clients.
• Exhibit strong communication skills and the ability to understand others' needs.
• Seek a work environment where you can bring your Team Player mentality.
• Stay updated with the luxury industry.
• Fluent in German and English (both written and spoken); French skills will be a strong asset.

We invite you to apply online using the form below, even if you do not meet all of these criteria. Please note that only applications matching the job profile will be considered.

Your New Employer

At Breitling, we encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well-being of our employees by fostering a diverse, equitable, and inclusive environment, where every voice is heard and valued.

We believe that happy, healthy employees are the key to success, which is why we offer competitive benefits, including:

• Work from home options (depending on position requirements).
• Watch to wear/watch to buy program.
• Referral program.
• Development opportunities.
• Maternity leave (18 weeks).
• A culture of feedback.

Our Values

At Breitling, we are... EPIC!

• Entrepreneurship: We take ownership, act with agility, and dare to challenge the status quo.
• Performance: We strive for excellence and deliver with impact, precision, and passion.
• Innovation: We embrace creativity and continuously push boundaries to shape the future.
• Care: We look after our people, our clients, and our planet, with respect and responsibility.

Want to take on this mission and join our #Squad? Apply online using the form below!

We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige.

Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.