Job Description: Food & Beverage Operations Manager
We are seeking an experienced Food & Beverage Operations Manager to oversee and manage all Food & Beverage operations across our restaurants, bar, breakfast service, room service, and events/banqueting. This role is essential in ensuring the consistent delivery of luxury service standards and exceptional guest experiences in accordance with LQA requirements.
Key Responsibilities
- Coordinate service, kitchen, stewarding, and back-of-house teams to ensure smooth daily operations.
- Monitor operational performance, including covers, revenue, costs, and guest feedback, implementing corrective actions as necessary.
- Lead the strategic development and positioning of the hotel’s Food & Beverage offerings.
- Drive revenue growth through concept development, seasonal activations, upselling, and cross-selling.
- Manage budgets, forecasting, cost control, purchasing, and inventory management.
- Ensure full compliance with hygiene, safety, HACCP, and quality standards.
- Handle guest complaints and VIP requests with professionalism and discretion.
- Oversee cash handling, billing procedures, and duty management shifts.
- Lead, recruit, train, and develop F&B teams in alignment with luxury service and LQA standards.
- Ensure optimal staffing levels and productivity adapted to seasonal activity.
- Conduct performance management, coaching, and KPI follow-up for management teams.
- Act as an ambassador for the hotel and Michel Reybier Hospitality Collection values.
How to Apply
Apply online using the form below. Please note that only applications matching the job profile will be considered.