Reservations Agent / Reservations Agentess

Radisson Hotel & Suites Zurich - February 23, 2026

Join Our Team at Radisson Hotel and Suites Zurich

As of May 2023, the Zurich hotel has been rebranded to Radisson Hotel and Suites Zurich, managed by Cycas Hospitality, a leading white-label hotel operator in Europe. Located conveniently between the city center (15 minutes away) and Zurich International Airport (10 minutes away), our hotel offers an ideal base for both long business stays and short city trips. We pride ourselves on providing a well-rounded guest experience, complete with 343 apartments, 104 hotel rooms, a fitness area, the Italian restaurant LUIGIA, an inner courtyard, two bars, and a rooftop terrace.

Responsibilities

  • Manage and process reservations efficiently and accurately.
  • Respond to customer inquiries via phone, email, and in-person.
  • Coordinate with other departments to ensure guest satisfaction.
  • Maintain up-to-date knowledge of hotel services and facilities.
  • Handle special requests and VIP guests with professionalism.
  • Assist in maximizing room bookings and occupancy.

Qualifications

  • Previous experience in a similar role within the catering or hospitality industry.
  • Excellent communication and customer service skills.
  • Proficient in reservation management systems.
  • Ability to work effectively in a fast-paced environment.
  • Attention to detail and strong organizational skills.

What We Offer You

  • Salary in accordance with the Collective Labor Agreement L-gav and Hotela.
  • Free parking.
  • Lunch Check.
  • Cycas Smiles Reward & Celebration program.
  • The best project you will ever work on is you! We provide growth opportunities (internationally) with guidance and training.
  • A fun, spirited workplace that prioritizes people, allowing our team to be their true selves!
  • Feed your wanderlust with discounts at Radisson & Cycas Hotels!

To join our team, apply online using the form below. Please note that only applications matching the job profile will be considered.

Location : Glattpark (Opfikon)
Country : Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

Only pdf, Word, or OpenOffice file. Maximum file size: 3 MB.