Reservations Agent / Reservations Agentess

Radisson Hotel & Suites Zurich - February 22, 2026

Join Radisson Hotel and Suites Zurich

The Zurich hotel has been rebranded as of May 2023 to Radisson Hotel and Suites Zurich and is managed by Cycas Hospitality, a leading white label hotel operator in Europe.

Our hotel features 343 apartments and 104 hotel rooms, making it an ideal choice for both long business stays and short city trips to Zurich. Conveniently located just 15 minutes from the city center and 10 minutes from Zurich International Airport, guests can enjoy a range of facilities, including a fitness area, the Italian restaurant LUIGIA, an inviting inner courtyard, two bars, and a stunning rooftop terrace.

Responsibilities

  • Manage and process reservations efficiently and accurately.
  • Respond to customer inquiries via phone, email, and in-person.
  • Coordinate with other departments to ensure guest satisfaction.
  • Maintain up-to-date knowledge of hotel services and facilities.
  • Handle special requests and VIP guests with professionalism.
  • Assist in maximizing room bookings and occupancy.

Qualifications

  • Previous experience in a similar role in the catering or hospitality industry.
  • Excellent communication and customer service skills.
  • Proficient in reservation management systems.
  • Ability to work effectively in a fast-paced environment.
  • Attention to detail and strong organizational skills.

What We Offer You

  • Salary according to the Collective Labor Agreement L-GAV and Hotela.
  • Free parking.
  • Lunch check.
  • Cycas Smiles Reward & Celebration program.
  • The best project you will ever work on is you! We provide guidance and training opportunities to help you grow internationally.
  • A fun, spirited workplace where we prioritize our people and encourage everyone to be their true selves!
  • Feed your wanderlust with discounts at Radisson & Cycas Hotels!

How to Apply

Apply online using the form below. Please note that only applications matching the job profile will be considered.

Location : Glattpark (Opfikon)
Country : Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

Only pdf, Word, or OpenOffice file. Maximum file size: 3 MB.