Company Description
Welcome to SMG Swiss Marketplace Group!
SMG is a pioneering network of online marketplaces and a leading European digital company that simplifies people's lives with forward-looking products.
We operate leading marketplaces across real estate, automotive, general classifieds, and finance & insurance. We’re driven by our values: Better Together, Aim High, and Act Responsibly.
Job Description
Meet the team! At SMG, our strength lies in our people. Meet some of the team members with whom you could work:
- Mathias Jenny - Head of Research & Innovation - LinkedIn
Your Mission
At SMG, you will take ownership from day one. You will be part of our Automotive division, which includes the platforms AutoScout24 and MotoScout24, transforming these platforms into even more impressive products.
As a UX Researcher, you will be responsible for understanding our users’ needs, behaviors, and emotions, yielding insights that inform product strategy and guide the experiences we create for all our platforms. Your work will shape the perception of the car market in Switzerland and directly impact millions of people.
What You Will Do:
- Research planning: Collaborate with various stakeholders to define strategic research objectives.
- Prepare, conduct, and analyze qualitative and quantitative user studies to explore business models, features, concepts, and designs together with our users.
- Effectively communicate insights and findings to represent and address user needs during product development.
- Collaborate with stakeholders from various areas, including product, design, marketing, data, and strategy, to enhance our products with a focus on user experience.
- Advocate for user needs, goals, and problems, promoting user-centered design throughout the organization.
- Shape the product strategy and roadmap by conducting proactive research.
Qualifications
Who You Are:
- You are knowledgeable in user research and interested in design thinking methods, with an understanding of user-centered design principles and UI best practices.
- You have experience conducting both quantitative and qualitative UX research studies; experience in market research and/or business analysis is a plus.
- You are comfortable creating reports and delivering presentations.
- You can communicate fluently in both written and spoken English, which is our corporate language, and speak at least one of French or German at a native level.
- You know how to run statistical analyses and are comfortable using tools for statistical analysis like R (a big plus) or SPSS.
- A degree at the university level in Human Factors, Cognitive Psychology, HCI/Computer Science, or other fields emphasizing human behavior would be an asset.
- You can work independently, prioritize time between multiple projects, and adapt to changing schedules. Your proactivity shines through in discussions, helping elevate our research team to the next level.
Additional Information
What Do We Offer?
- 6 weeks of holiday per year (plus the option to buy 10 extra).
- 40-hour work week with flexitime (capped at 45 hours).
- A hybrid work setup with flexibility to work remotely.
- Generous parental leave: 18 weeks for maternity and 6 weeks for paternity/adoption.
- SBB Half-Fare Card and first-class travel between SMG offices in Switzerland.
- Gender-neutral pay and transparent career paths.
- Choose your gear: Mac or Windows laptop, and iPhone, Samsung, or Pixel mobile.
- An inclusive and innovative environment where your voice matters.
Apply Now!
We are excited to get to know you! Please apply online using the form below. Only applications matching the job profile will be considered.
About Us
SMG Swiss Marketplace Group is a pioneering network of online marketplaces and a cutting-edge digital company that simplifies people's lives with innovative products. Our portfolio includes Real Estate (ImmoScout24, Homegate, Flatfox, Immostreet.ch, alle-immobilien.ch, home.ch, Publimmo, Acheter-Louer.ch, CASASOFT, IAZI), Automotive (AutoScout24, MotoScout24), General Marketplaces (anibis.ch, tutti.ch, Ricardo), and Finance & Insurance (FinanceScout24, moneyland.ch).
Disclaimer
SMG Swiss Marketplace Group primarily engages with candidates directly. We do not accept unsolicited resumes or candidate profiles from recruitment agencies unless we specifically request their assistance for particular roles. Any submissions made without prior request from our Talent Acquisition team will not be acknowledged or considered. We appreciate the understanding and cooperation of recruitment agencies in respecting this policy.