Recruitment & Admissions Manager
The Department of Management, Technology, and Economics (D-MTEC) at ETH Zurich is seeking a Recruitment & Admissions Manager (80% - 100%) for a one-year contract, with the possibility of extension, to join the MAS MTEC team.
The Master of Advanced Studies ETH in Management, Technology, and Economics (MAS MTEC) is one of Switzerland's most renowned management education programmes for professionals. Since its inception in 1980, over 2,000 graduates have utilized the strengths of ETH Zurich and D-MTEC to propel their careers into leadership and management roles.
The MAS MTEC programme is currently undergoing a strategic transition. To support this initiative, we are looking for a Recruitment & Admissions Manager to enhance and develop our recruitment and admissions function.
Key Responsibilities
- Manage the admissions process, including advising candidates, reviewing applications, conducting interviews, and coordinating assessments to ensure a high-quality candidate pool.
- Act as the main point of contact for prospective candidates, engaging through calls, emails, and follow-ups to guide them through the decision-making process.
- Own and manage the CRM system and admissions pipeline, ensuring accurate tracking of leads, applications, and conversions.
- Design and execute targeted email campaigns for candidates within the CRM to improve engagement and conversion.
- Organise and execute recruitment activities, including information sessions, webinars, campus events, and participation in external fairs.
- Manage relationships with external agencies for lead generation, including briefing, performance monitoring, and feedback on lead quality.
- Identify and implement new approaches to generate leads and attract high-quality candidates.
- Monitor and analyse admissions data, including conversion rates and pipeline performance, and prepare regular reports.
- Collaborate closely with the marketing team to support social media campaigns, video shoots, and other marketing activities.
- Contribute insights from candidate interactions to enhance communication, content, and overall recruitment effectiveness.
Qualifications
- Bachelor’s degree or equivalent qualification in Marketing, Business Administration, Communications, or a related field.
- 2–4 years of experience in admissions, recruitment, sales, or similar customer-facing roles (experience in higher education is a plus).
- Strong interpersonal and communication skills, with the ability to build relationships with diverse candidates.
- Highly organized, with attention to detail and the ability to manage multiple tasks and priorities.
- Analytical mindset with experience in tracking performance, interpreting data, and improving processes.
- Experience working with CRM systems and managing pipelines is an advantage.
- Proactive and hands-on working style with a strong sense of ownership.
- Able to work collaboratively across teams and manage external stakeholders.
- Fluency in English (written and spoken); German is an asset.
What We Offer
- Access to professional development opportunities, including workshops, seminars, and training related to admissions, recruitment, and higher education management.
- A collaborative and supportive team environment within the MAS MTEC programme, working closely with marketing, operations, and faculty members.
- Flexible working arrangements, including a work-from-home policy.
- Potential for contract extension based on programme needs and performance.
Apply online using the form below. Please note that only applications matching the job profile will be considered.
For further information about the MAS MTEC programme, please visit our website. Questions regarding the position can be directed to Evelina Kramer at +41 44 632 39 63 or via email at evelina.kramer@mtec.ethz.ch (no applications).