Recruitment and Admissions Manager
80%-100%, Zurich, fixed-term
The Department of Management, Technology, and Economics (D-MTEC) at ETH Zurich is seeking a Recruitment & Admissions Manager (80%-100%) for a 1-year contract (with the possibility of extension) to join the MAS MTEC team.
The Master of Advanced Studies ETH in Management, Technology, and Economics (MAS MTEC) is one of the most established management education programs for professionals in Switzerland. Since 1980, over 2,000 graduates have leveraged the strengths of ETH Zurich and D-MTEC to advance into leadership and management roles.
Project Background
The MAS MTEC program at ETH Zurich is currently undergoing a strategic transition. We are looking for a Recruitment & Admissions Manager to enhance and further develop our recruitment and admissions function. The role focuses on improving the admissions process, organizing recruitment activities, and increasing the visibility of the program, while ensuring a smooth and engaging experience for candidates from the first contact through to enrollment.
Job Description
As the Admissions & Recruitment Manager, you will play a pivotal role in managing the admissions process, organizing recruitment activities, and enhancing the visibility of the MAS MTEC program. You will oversee the candidate journey and serve as the primary point of contact for prospective students, ensuring a structured, smooth, and engaging experience from first contact through to enrollment.
- Manage the admissions process, including advising candidates, reviewing applications, conducting interviews, and coordinating assessments to ensure a high-quality candidate pool.
- Act as the main point of contact for prospective candidates, engaging through calls, emails, and follow-ups to guide them through the decision-making process.
- Own and oversee the CRM system and admissions pipeline, ensuring accurate tracking of leads, applications, and conversions.
- Design and execute targeted email campaigns for candidates within the CRM to improve engagement and conversion.
- Organize and execute recruitment activities, including information sessions, webinars, campus events, and participation in external fairs.
- Manage relationships with external agencies for lead generation, including briefing, performance monitoring, and feedback on lead quality.
- Identify and implement innovative approaches to generate leads and attract high-quality candidates.
- Monitor and analyze admissions data, including conversion rates and pipeline performance, and prepare regular reports.
- Collaborate closely with the marketing team to support social media campaigns, video shoots, and other marketing activities.
- Provide insights from candidate interactions to enhance communication, content, and overall recruitment effectiveness.
Profile
- Bachelor's degree or equivalent qualification (e.g., in Marketing, Business Administration, Communications, or a related field).
- 2-4 years of experience in admissions, recruitment, sales, or other customer-facing roles (experience in higher education is a plus).
- Strong interpersonal and communication skills, with the ability to engage and build relationships with diverse candidates.
- Highly organized, with strong attention to detail and the ability to manage multiple tasks and priorities.
- Analytical mindset with the ability to track performance, interpret data, and improve processes.
- Experience working with CRM systems and managing pipelines is an advantage.
- Proactive and hands-on working style with a strong sense of ownership.
- Ability to work collaboratively across teams and manage external stakeholders.
- Fluency in English (written and spoken); German is an asset.
Workplace
The working environment at ETH Zurich fosters collaboration and inclusivity, enabling professionals to thrive in their careers.
We Offer
- Access to professional development opportunities, including workshops, seminars, and training relevant to admissions, recruitment, and higher education management.
- A collaborative and supportive team within the MAS MTEC program, working closely with marketing, operations, and faculty members.
- Flexible working arrangements, including a work-from-home policy.
- Potential for contract extension based on program needs and performance.
We Value Diversity and Sustainability
In line with our values, ETH Zurich encourages an inclusive culture. We promote equality of opportunity, value diversity, and nurture a working and learning environment where the rights and dignity of all our staff and students are respected. Sustainability is a core value for us, and we are consistently working towards a climate-neutral future.
Curious? So Are We.
Apply online using the form below. Only applications matching the job profile will be considered.
For further information about the MAS MTEC program, please visit our website. Inquiries regarding the position can be directed to Evelina Kramer, Tel +41 44 632 39 63 or email evelina.kramer@mtec.ethz.ch (no applications).
About ETH Zurich
ETH Zurich is one of the world's leading universities specializing in science and technology. We are renowned for our excellent education, cutting-edge fundamental research, and direct transfer of new knowledge into society. Over 30,000 individuals from more than 120 countries find our university to be a place that fosters independent thinking and inspires excellence. Located in the heart of Europe, yet forging connections all over the world, we work together to develop solutions for the global challenges of today and tomorrow.