Job Description
We are seeking a dedicated professional to join our team in providing exceptional service to our guests. The successful candidate will play a crucial role in enhancing the guest experience through attentive and personalized interactions.
Key Responsibilities
- Welcome and assist guests both in person and over the phone, ensuring a professional and friendly experience.
- Schedule and manage appointments for treatments, massages, wellness programs, packages, and personal training sessions to maximize therapist efficiency.
- Handle billing and payment processing for all spa services.
- Promote spa treatments and products while providing tailored, professional recommendations.
- Maintain a high level of guest satisfaction through attentive and personalized service.
- Actively promote the hotel’s services and those of the Michel Reybier Hospitality Group.
- Deliver a range of professional spa treatments in line with established standards.
- Provide personalized consultations and recommend suitable treatments and products.
- Maintain cleanliness, hygiene, and presentation of treatment rooms and spa areas.
- Manage appointments efficiently to optimize workflow and guest satisfaction.
- Adhere to the hotel’s quality standards and those of Leading Hotels of the World.
Application Process
To apply for this position, please apply online using the form below. Please note that only applications matching the job profile will be considered.