Receptionist / Receptionistess

Receptionist / Administrative Assistant

50%-60%, Lugano, Permanent

The Swiss National Supercomputing Centre (CSCS) is at the forefront of high-performance computing and data research infrastructure, supporting world-class science in Switzerland. Our user laboratory caters to both domestic and international researchers across academia, industry, and the business sector. Operated by ETH Zurich, we have offices at our data centre in Lugano as well as in Zurich.

Project Background

The Corporate Services unit is essential for ensuring seamless operations at CSCS. This unit encompasses business administration, communication, events, IT support, finance, controlling, and procurement. With over 140 employees from diverse international backgrounds working mainly in engineering, the unit also engages with peers at ETH Zurich, visitors, external service providers, and partners.

Core Values

We seek candidates who resonate with our core principles:

• Curiosity: A passion for learning and exploring new ideas.
• Openness: A commitment to listening, collaborating, and embracing different perspectives.
• Courage: The ability to take responsibility and tackle challenging problems.
• Supportive: Actively helping colleagues and fostering a positive team culture.
• Integrity: Consistently acting honestly, ethically, and reliably.

CSCS is currently seeking to enhance its business administration and receptionist team at our Lugano office.

Job Description

As a Receptionist, you will be the first point of contact for service providers and visitors. Positioned in the entry lobby, you will warmly welcome our staff and assist primarily with colleagues from Facility Management, internal IT Services, Events and Communications, and the Human Resources team.

Your responsibilities will include:

• Welcoming and registering guests and directing them to their contacts.
• Answering phone calls and managing incoming mail and parcels.
• Maintaining meeting rooms and common areas, including support during internal events.
• Managing office supplies and ensuring necessary food and beverage availability.
• Assisting in organizing local events, including guest registration and logistical arrangements.

This position involves managing the offices in Lugano and coordinating with the Zurich office, necessitating periodic travel.

As an Administrative Assistant, you will contribute to various activities related to finance, billing, meeting scheduling, and personnel management.

Flexibility, a collaborative approach, and clear communication skills are essential for providing quality reception coverage.

Profile

Expected qualifications include:

• Several years of experience in a similar receptionist role with administrative duties.
• Professional demeanor and appearance coupled with a strong customer service orientation.
• Fluency in spoken and written English, German, and Italian.
• Proficiency in office automation tools (MS Office) and the willingness to learn CSCS-specific software.
• Exceptional organizational capabilities with a resourceful and proactive mindset.

Workplace

Join our vibrant team at CSCS in a place that thrives on collaboration and innovation.

We Offer

• Your role will have a significant impact, as part of ETH Zurich, a leader in advancing societal change.
• Comprehensive benefits, including public transport season tickets, car sharing, a variety of sports offerings, childcare options, and attractive pension benefits.
• An engaging work environment enriched by cultural diversity, with numerous perks.
• We value diversity within our team and strive to enhance our workforce representation.

We Value Diversity and Sustainability

ETH Zurich promotes an inclusive culture that respects the rights and dignity of all staff and students. We are committed to equality of opportunity and fostering a working and learning environment conducive to growth. Sustainability remains a core value as we work towards a climate-neutral future.

Curious? So Are We.

Apply online using the form below. Only applications matching the job profile will be considered.

For further inquiries about CSCS, please visit our website. Questions regarding the position can be directed to Colin McMurtrie at colin.mcmurtrie@cscs.ch (please do not send applications here).

About ETH Zurich

ETH Zurich stands as one of the world's leading universities in science and technology. With a rich tradition of excellence in education and pioneering research, we are dedicated to addressing contemporary global challenges. Our community, comprised of over 30,000 individuals from more than 120 countries, fosters independent thinking and drives innovation.