Receptionist / Receptionist

Receptionist / Administrative Assistant

50%-60%, Lugano, permanent

The Swiss National Supercomputing Centre (CSCS) develops and operates high-performance computing and data research infrastructure that supports world-class science in Switzerland. Its user laboratory is available to domestic and international researchers in academia, industry, and the business sector. The centre is operated by ETH Zurich and has offices at its data centre in Lugano and in Zurich.

Project Background

The Corporate Services unit ensures smooth and successful operations for all of CSCS. This includes business administration, communication, events, and IT support, as well as finance, controlling, and procurements. Internally, the unit supports more than 140 employees with international backgrounds who work mainly in the engineering field; externally, the unit interfaces with peers at ETH Zurich as well as visitors, external service providers, and partners.

Our Core Values

We are looking for candidates who share our guiding principles:

• Curiosity: You enjoy learning, exploring new ideas, and understanding problems deeply.
• Openness: You listen, collaborate, and are receptive to different perspectives.
• Courage: You take responsibility and tackle challenging or ambiguous problems. You are willing to take initiative and have the difficult conversations that can move a team forward.
• Supportive: You help colleagues and users succeed and contribute to a positive team culture.
• Integrity: You act honestly, ethically, and reliably, and take ownership of your work.

CSCS has an open position at our office in Lugano to strengthen the business administration and receptionist team.

Job Description

As a receptionist, you will be the first point of contact for service providers and visitors to the centre. Your workspace is in the entry lobby, where you will welcome our staff to the office each day. You will collaborate mainly with your colleagues from Facility Management, internal IT Services, Events and Communications, and the Human Resources team.

Your responsibilities will include:

• Welcoming and registering guests and redirecting them to their contact persons.
• Answering phone calls and managing the incoming mail and parcels.
• Taking care of the meeting rooms and common spaces such as kitchenettes and the lobby, including during coffee breaks and lunches for internal events.
• Managing office materials and necessary food and beverage supplies for the centre.
• Supporting the organisation of local events, including guest registration, catering, preparation, and location setup (this also includes support of internal celebrations related to jubilee or other festivities).

The above points apply to the office in Lugano, with coordination of managing the office in Zurich requiring occasional trips there.

As an administrative assistant and member of the Business Administration team, you will be involved in selected activities related to financial tasks, billing, scheduling meetings, or personnel management.

Flexibility, a collaborative attitude, and the ability to clearly articulate knowledge to your colleagues are all required to ensure quality reception coverage.

Profile

Expected qualifications:

• Multiple years of experience in a similar position as a receptionist with specific administrative responsibilities.
• Professional attitude and appearance with a customer service mindset.
• Fluency in spoken and written English, German, and Italian.
• Proficiency in the use of office automation tools (MS Office) and readiness to learn CSCS-specific diverse software tools.
• Excellent organisational skills with the ability to be resourceful and proactive when issues arise.

Workplace

Our office is located in Lugano, a vibrant city known for its picturesque landscapes and strong community spirit.

We Offer

• Your job with impact: Become part of ETH Zurich, which not only supports your professional development but also actively contributes to positive change in society.
• You can expect numerous benefits, such as public transport season tickets, car sharing, a wide range of sports offered by the ASVZ, childcare, and attractive pension benefits.
• Enjoy an exciting working environment, cultural diversity, and attractive offers and benefits.
• We value the diversity of our team and seek to enhance the diversity of our workforce.

We Value Diversity and Sustainability

In line with our values, ETH Zurich encourages an inclusive culture. We promote equality of opportunity, value diversity, and nurture a working and learning environment in which the rights and dignity of all our staff and students are respected. Sustainability is a core value for us - we are consistently working towards a climate-neutral future.

Curious? So Are We.

Apply online using the form below. Only applications matching the job profile will be considered.