Job Offer (Strictly No Recruitment Agencies)
Join MSF OCG as a Program Officer – German-speaking Switzerland! We are seeking passionate candidates ready to contribute to our humanitarian mission. Below, you will find the job details and qualifications we are looking for.
Inclusivity and Diversity at MSF
At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with varying backgrounds, characteristics, perspectives, ideas, and experiences come together to advance MSF's social mission and foster better outcomes for our patients and the communities we serve.
If you believe your profile aligns well with this position, we encourage you to apply online using the form below, even if you don’t meet every listed qualification.
We welcome applications from individuals of all genders, ages, sexual orientations, ethnicities, backgrounds, religions, beliefs, abilities, and all other diversity characteristics. MSF does not tolerate sexual exploitation and abuse or any form of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.
Context & Mission
Médecins Sans Frontières (MSF) is an independent, international medical and humanitarian organization that provides care to those in need, including individuals affected by natural or man-made disasters and victims of armed conflict. Guided by the principles of impartiality, independence, and neutrality, MSF is 97% funded by private donations. Established in 1981, MSF Switzerland operates from its headquarters in Geneva and a branch in Zürich.
The Regular Donor Acquisition unit within the Communication and Fundraising Department aims to recruit long-term regular donors through face-to-face interactions. The Program Officer – German-speaking Switzerland is a member of this unit and reports directly to the Head of the unit.
Tasks & Responsibilities
The Program Officer – German-speaking Switzerland will be responsible for:
- Developing and implementing the location strategy for Face-to-Face (F2F) and Door-to-Door (D2D) acquisition campaigns in German-speaking Switzerland.
- Supporting recruitment, human resources management, and logistics for acquisition campaigns in the region.
- Managing or participating in new projects or ad hoc campaigns aimed at recruiting regular donors in German-speaking Switzerland.
Scope of Responsibilities
- Management of the location strategy for F2F and D2D acquisition campaigns.
- Annual planning and optimization of acquisition activities, ensuring coordination between campaigns.
- Active prospecting of new location partners and informing local authorities about current or upcoming acquisition campaigns.
- Management and monitoring of the budget allocated to locations in German-speaking Switzerland.
- Participation in the recruitment strategy development and supporting the administrative management of the recruitment process.
- Ensuring compliance and quality of deliverables from F2F and D2D campaigns.
- Support in digitizing supporter sign-up forms for MSF.
- Participation in creating or updating communication materials and training tools.
- Management or participation in ad hoc acquisition projects as needed by the Regular Donor Acquisition unit.
Your Profile
Education
- CFC level or equivalent.
- Higher education in marketing, fundraising, business, or business strategy is an asset.
Experience
- At least 1 year of experience in customer service.
- At least 1 year of experience in fundraising; experience in F2F and/or D2D fundraising is a plus.
- Knowledge of MSF and/or the humanitarian sector.
Languages
- German/Swiss German: Excellent level (spoken and written).
- English: Good level (spoken and written).
- French and/or Italian: An asset.
Skills/Technical Competencies
- In-depth knowledge of German-speaking Switzerland.
- Good understanding of F2F fundraising principles.
- Strong recruitment and negotiation skills.
- Proficiency in Microsoft Office (Word, Excel, Powerpoint).
Personal Abilities/Qualities
- Strong organizational skills and attention to detail.
- Autonomous, versatile, proactive, and adaptable.
- Team player with interpersonal and listening skills.
- Ability to manage multiple tasks simultaneously and maintain a positive attitude under stress.
Terms of Employment
- Part-time position: 80% (32 hours/week).
- Open-ended contract.
- Work location: Zurich, Switzerland.
- Gross annual salary (for 80%): CHF 69,897 to CHF 80,486 (salary commensurate with experience).
- Paid vacation: 25 days per year, prorated, plus any applicable Swiss public holidays.
- Pension plan: MSF covers 3/4, with 1/4 covered by the staff member.
- Relocation package available for candidates moving from another country.
How to Apply
To apply, please submit your application exclusively online using the form below:
- CV (maximum 2 pages).
- Cover letter (maximum 1 page).
- Documents must be submitted in English or French.
Only applications matching the job profile will be considered. We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications. All applications will be treated confidentially, and only shortlisted candidates will be contacted.