Operations Supervisor / Operations Supervisress

What Will Your Day Look Like?

Review of Operational Information: Monitoring real-time satellite tracking, weather reports, and flight status updates through the Samara application and AlpsBooking to ensure all schedules execute seamlessly.

Management of Live Schedules & Fleet Logistics: Optimizing door-to-door transfer routes, assigning drivers and vehicles, and reallocating capacity dynamically during unforeseen traffic or weather delays.

Supervision of Driving Staff: Overseeing daily driver check-ins, enforcing legal driving hours and EU tachograph compliance, and handling shift handovers.

Incident Response & Problem-Solving: Acting as the operational hub during your shift to handle driver emergencies, breakdown scenarios, missing passengers, or urgent schedule changes.

Customer & Department Coordination: Liaising directly with airport representatives, fleet managers, and call centers in English and French to deliver top-tier customer service.

What Do We Need From You?

• Mandatory Technical Expertise: In-depth knowledge and hands-on operational experience using AlpsBooking software AND the Samara application (Non-negotiable).
• Language Skills: Full professional proficiency in English and intermediate-to-advanced French (B2/C1 minimum for daily driver/supplier communication). Spanish language ability is a distinct bonus.
• Shift & Weekend Availability: Complete willingness to work variable shift patterns, including mandatory weekends, early morning starts (07:00), and late-night finishes (23:00+).
• Industry Knowledge: Proven background in passenger transport operations, route optimization, and EU tachograph/driver hours rules.
• Mindset & Soft Skills: Highly proactive, resilient under pressure, assertive in decision-making, collaborative, and eager to take ownership of complex logistics.
• IT Literacy: High level of computer literacy, including fluency with MS365, Google Suite, and specialized transport back-office tools.

What Do We Offer You?

• Contract: Full-time position.
• Competitive Compensation: Attractive remuneration package with flexible compensation options.
• Health & Wellness: Access to the Alsalud program (our proprietary health initiative) and a wide network of partner gyms, alongside job-specific safety training.
• Professional Development: Clear internal mobility opportunities after two years in the role to grow your career across our global transport network.
• Social Impact: Opportunity to participate in our corporate volunteering and community initiatives.

Apply online using the form below. Only applications matching the job profile will be considered.