What Will Your Day Look Like?
As a key player in our operation, you will be responsible for a variety of tasks that ensure our services run smoothly:
- Review of Operational Information: You will monitor real-time satellite tracking, weather reports, and flight status updates through the Samara application and AlpsBooking to ensure all schedules execute seamlessly.
- Management of Live Schedules & Fleet Logistics: Your role involves optimizing door-to-door transfer routes, assigning drivers and vehicles, and dynamically reallocating capacity during unforeseen traffic or weather delays.
- Supervision of Driving Staff: You will oversee daily driver check-ins, enforce legal driving hours and EU tachograph compliance, and manage shift handovers.
- Incident Response & Problem-Solving: Acting as the operational hub during your shift, you will handle driver emergencies, breakdown scenarios, missing passengers, or urgent schedule changes.
- Customer & Department Coordination: Liaising directly with airport representatives, fleet managers, and call centers in both English and French, you will deliver top-tier customer service.
What Do We Need From You?
- Mandatory Technical Expertise: In-depth knowledge and hands-on operational experience using AlpsBooking software and the Samara application are non-negotiable.
- Language Skills: Full professional proficiency in English and intermediate-to-advanced French (B2/C1 minimum for daily driver/supplier communication). Proficiency in Spanish is a distinct bonus.
- Shift & Weekend Availability: A complete willingness to work variable shift patterns, including mandatory weekends, early morning starts (07:00), and late-night finishes (23:00+).
- Industry Knowledge: A proven background in passenger transport operations, route optimization, and EU tachograph/driver hours rules.
- Mindset & Soft Skills: You should be highly proactive, resilient under pressure, assertive in decision-making, collaborative, and eager to take ownership of complex logistics.
- IT Literacy: A high level of computer literacy, including fluency with MS365, Google Suite, and specialized transport back-office tools.
What Do We Offer You?
- Contract: Full-time position.
- Competitive Compensation: Attractive remuneration package with flexible compensation options.
- Health & Wellness: Access to the Alsalud program (our proprietary health initiative) and a wide network of partner gyms, alongside job-specific safety training.
- Professional Development: Clear internal mobility opportunities after two years in the role to grow your career across our global transport network.
- Social Impact: Opportunity to participate in our corporate volunteering and community initiatives.
Apply online using the form below. Only applications matching the job profile will be considered.