IT Operations Manager
We are seeking a skilled IT Operations Manager to join our dynamic team. The successful candidate will assume responsibility for IT Operations, define our IT & Data Strategy, and ensure that our employees can work with seamless, reliable, and efficient IT on a day-to-day basis.
Your Responsibilities
- Develop the IT & Data Strategy in close collaboration with internal functions and outsourced IT.
- Oversee our outsourced IT functions.
- Administer, review, and optimize the outsourcing strategy, setup, and contracts.
- Foster day-to-day relationships, including hardware and access rights management.
- Coordinate communication between internal employees and outsourced IT.
- Manage compliance with internal policies and regulatory requirements.
- Own the IT/Cyber risk management process.
- Identify, assess, control, and report on IT/Cyber risks.
- Maintain a comprehensive list of IT systems and perform periodic Business Impact Analysis.
- Ensure adequate management levels of critical tools, including minimum standards on maintenance and documentation, while promoting best practices on IT-related topics.
- Coordinate IT/Cyber training for employees, including overseeing phishing campaigns.
- Manage the Cyber insurance policy.
- Coordinate IT audits, FINMA IT-related questionnaires, and HO inspections.
- Assume responsibility as the Data Protection Coordinator.
- Oversee Business Continuity Management.
- Support the development of IT systems/tools.
- Coordinate Group IT initiatives (if applicable).
Your Qualifications
- 5-10 years of experience in IT operations and best practice IT setup, preferably within the insurance or reinsurance sector.
- Experience with databases and SQL; programming skills in R, Python, or Alteryx is a plus.
- Knowledge of FINMA regulations is advantageous.
- Strong interpersonal skills and a high level of self-organization.
- A service-oriented mindset to provide the best IT experience for our employees.
- An interest in engaging with a comprehensive range of topics.
- Fluency in English.
Our Offer
Our team operates in newly constructed offices located in the vibrant Seefeld area of Zurich. We offer a competitive benefits package, which includes six weeks of paid holiday per year. We encourage our employees to engage in learning opportunities and further studies to enhance their knowledge. Our workplace fosters a close-knit, supportive environment with a hybrid work model.
To apply, please apply online using the form below. Only applications matching the job profile will be considered.