Job Opportunity: IT Operations Manager
We are seeking a dedicated IT Operations Manager who will take responsibility for our IT Operations, define our IT & Data Strategy, and ensure that our employees can work with seamless, reliable, and efficient IT solutions on a daily basis.
Your Responsibilities
- Develop the IT & Data Strategy in close collaboration with other internal functions and outsourced IT.
- Oversee our outsourced IT function, including administration, review, and optimization of the outsourcing strategy, setup, and contracts.
- Foster day-to-day relationships, including hardware and access rights management.
- Coordinate between internal employees and outsourced IT.
- Manage and ensure compliance with internal policies and regulatory requirements.
- Take ownership of IT/Cyber risk, identifying, assessing, controlling, and reporting on it.
- Maintain a list of IT systems and perform periodic Business Impact Analyses.
- Ensure adequate management of critical tools, including minimum maintenance standards and documentation.
- Coordinate IT/Cyber training for employees, including overseeing phishing campaigns.
- Manage the Cyber insurance policy.
- Coordinate IT audits, FINMA IT-related questionnaires, and HO inspections.
- Assume the responsibility of Data Protection Coordinator.
- Manage Business Continuity Management.
- Support the development of IT systems/tools.
- Coordinate Group IT initiatives (if any).
Your Qualifications
- 5-10 years of experience in IT operations and best practice IT setup, ideally within an insurance or reinsurance company.
- Experience with databases and SQL; programming skills (e.g., R, Python, Alteryx) are a plus.
- Knowledge of FINMA regulations is advantageous.
- Strong interpersonal skills and a high level of self-organization.
- A service mindset to provide the best IT experience to our employees.
- Interest in working on a comprehensive range of topics.
- Fluency in English is required.
Our Offer
Join our dynamic team located in newly constructed offices in the vibrant Seefeld area of Zurich. We offer a competitive benefits package, including six weeks of paid holiday per year. We encourage learning opportunities and further studies to enhance your knowledge and skills. Our goal is to maintain a supportive environment with a hybrid work model.
Apply online using the form below. Please note that only applications matching the job profile will be considered.