IT Operations Coordinator / IT Operations Coordinatoress

About ANAVIA

ANAVIA is a leading Swiss aerospace company, renowned for its expertise in the development and manufacturing of advanced unmanned vertical take-off and landing (VTOL) aircraft systems, with a maximum take-off weight of up to 1,150 kg. Our versatile helicopter platforms and sensors cater to a broad spectrum of missions, including intelligence and surveillance (ISR), infrastructure inspection, cargo transport, and other critical operations.

With a diverse and highly skilled multinational team of engineers specializing in mechatronics, avionics, composites, software, and flight testing, ANAVIA manages the complete product lifecycle in-house. Our processes encompass concept design, certification, production, and global customer support.

Headquartered in Bilten and Näfels, Switzerland, with a wholly owned subsidiary in the United Arab Emirates, ANAVIA seamlessly integrates Swiss engineering excellence with an expanding international presence. Our reputation is founded on technological innovation, operational reliability, and an unwavering commitment to quality. Backed by a robust European supply chain, we deliver mission-ready aerospace solutions that exemplify the pinnacle of Swiss precision and manufacturing excellence.

Your Mission

As ANAVIA continues its ambitious growth, we are eager to welcome an IT Operations Coordinator who is passionate about contributing to the future of unmanned aviation. In this role, you will take full ownership of our IT operations, infrastructure, and cybersecurity initiatives. You will lead IT projects, enhance systems and processes, and ensure that technology across ANAVIA remains reliable, secure, and efficient while fostering the growth and continuous improvement of our digital environment.

Key Tasks

• Oversee daily IT operations with internal support, ensuring clear prioritization and escalation handling.
• Act as the main interface and coordinator for the external IT service provider.
• Lead the implementation of IT initiatives (e.g., VPN, password manager, cybersecurity tools, MDM, backup and monitoring solutions).
• Manage IT infrastructure topics, such as networks, access rights, and system setup in collaboration with providers.
• Define and enhance IT processes, including onboarding, access management, device lifecycle, and support workflows.
• Coordinate cybersecurity measures, including assessments, audits, and awareness initiatives.
• Manage software landscape and licenses, including engineering tools and enterprise systems.
• Support the introduction and rollout of new software solutions across departments.
• Ensure documentation, transparency, and proper governance across IT systems.
• Identify opportunities to improve efficiency through digital tools and automation.
• Lead, support, and develop the internal IT Support function, ensuring effective prioritization, knowledge transfer, and continuous improvement.
• Manage and continuously optimize collaboration with external IT service providers, ensuring service quality, cost efficiency, and the gradual development of internal capabilities.

Your Profile

• Degree in IT, Engineering, or a related field.
• 5+ years of experience in IT operations, infrastructure management, IT project management, or a similar role.
• Experience working with external IT service providers and managing vendors.
• Solid understanding of IT infrastructure, networks, and cybersecurity principles.
• Experience with enterprise software and license management.
• Experience in a manufacturing, engineering, aerospace, or technology environment is advantageous.
• Familiarity with engineering or simulation software environments is a plus.
• Fluent in English; proficiency in German (B2 or higher) is highly desirable due to regular interaction with local stakeholders.

Competencies & Duties

• Strong project management and execution skills with the ability to handle multiple concurrent tasks.
• Business-oriented mindset with the capability to align IT decisions and investments with company objectives and operational needs.
• Structured and pragmatic approach to problem-solving.
• Ability to translate business needs into effective IT solutions.
• Strong stakeholder and vendor management skills.
• Hands-on mentality with a sense of ownership.
• Clear communication skills, with the ability to foster alignment across teams.
• Compliance with company standards and quality requirements.

Join a dynamic and international team at ANAVIA and help shape the future of unmanned aviation. Apply online using the form below. Please note that only applications matching the job profile will be considered. This position is open only to candidates who hold a valid Swiss work permit, EU nationality, or Swiss citizenship.