Work effectively at different levels within project teams, client organizations, and sales.
Leverage software skills and experience to define client requirements.
Define functional requirements through client interviews and documentation analysis for various interfaces between Syncade and other systems.
Develop detailed designs and implement complex MES (Syncade) solutions, both Hardware and Software, that meet client requirements.
Work with an experienced software engineering team to deliver assigned areas of Manufacturing Execution System (MES) solutions using custom developed software applications and configured products.
Design, implement, and test interfaces between Syncade and systems like LIMS or SAP.
Interface the project environment with corporate and customer IT networks and security environments.
Install and set up MES-specific computer systems, including PCs, servers, networks, and other hardware products required for MES systems.
Install and commission MES software applications, including commercial products and internally developed applications, in-house and at customer sites.
Manage allocation of license keys, installation of software upgrades, and patches for MES systems.
Assist customers with troubleshooting application problems and liaise with internal Technical Support.
Coordinate technical issues related to the project with the project team and internal and external clients for successful project execution.
Ensure technical correctness of the software and associated technical documentation.
Visit client sites to perform design studies, acceptance tests, commissioning, and training.
Develop documentation required for validated facilities.
Assist the sales organization in demonstrations, presentations, and engineering estimates.