F&B Manager / F&B Manageress

MRH-Zermatt SA - February 11, 2026

Job Summary

We are seeking an experienced and dedicated individual to oversee and manage all Food & Beverage operations across our various establishments, including restaurants, bar, breakfast, room service, and events/banqueting.

Key Responsibilities

  • Ensure consistent delivery of luxury service standards and exceptional guest experiences in line with LQA requirements.
  • Coordinate service, kitchen, stewarding, and back-of-house teams to guarantee smooth daily operations.
  • Monitor operational performance—including covers, revenue, costs, and guest feedback—and implement corrective actions as necessary.
  • Lead the strategic development and positioning of the hotel’s Food & Beverage offerings.
  • Drive revenue growth through concept development, seasonal activations, upselling, and cross-selling initiatives.
  • Manage budgets, forecasting, cost control, purchasing, and inventory management effectively.
  • Ensure full compliance with hygiene, safety, HACCP, and quality standards.
  • Handle guest complaints and VIP requests with professionalism and discretion.
  • Oversee cash handling, billing procedures, and duty management shifts.
  • Lead, recruit, train, and develop Food & Beverage teams in alignment with luxury service and LQA standards.
  • Ensure optimal staffing levels and productivity, adapting to seasonal activity.
  • Conduct performance management, coaching, and KPI follow-ups for management teams.
  • Act as an ambassador of the hotel and the Michel Reybier Hospitality Collection values.

Application Process

We welcome you to apply online using the form below. Please note that only applications matching the job profile will be considered.

Location : Zermatt
Country : Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

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