Manager of Industry Relations / Manageress of Industry Relations

Swissport International AG, Zweigniederlassung Kloten - September 29, 2025

About Us

We are a service company operating at the Zurich and Geneva airports and are a subsidiary of Swissport International Ltd.

Job Opportunity: Matchbox Solutions Manager Industry Relation (M/F/D)

Full-Time | Checkport Zurich Airport
Start: Upon Agreement

Your Mission

In this pivotal role, you will represent Matchbox Solutions to leading aviation industry stakeholders such as DCS providers, IATA, SITA, and self-service kiosk manufacturers. As the primary ambassador, you will position Matchbox as the industry reference for travel document validation.

Your Responsibilities

  • Build and nurture senior-level relationships within the aviation technology ecosystem.
  • Lead strategic partnerships, business development initiatives, and high-level negotiations.
  • Drive the integration and recognition of Matchbox across industry platforms, standards, and products.
  • Collaborate with product, marketing, and strategy teams to align market needs with innovation.
  • Provide expert insights on industry trends, competitor activities, and growth opportunities.
  • Contribute to sales targets and revenue growth through industry partnerships.

Your Profile

  • University degree in business administration, aviation management, information systems, or a comparable qualification.
  • Proven track record in business development, industry relations, or partner management in the aviation industry.
  • Experience representing a company in international forums and standardization bodies.
  • Strong knowledge of passenger processing, regulatory compliance, and airline-IT systems.
  • Familiarity with project management.
  • Additional experience in sales, business development, or stakeholder management is an advantage.
  • Excellent communication and presentation skills in English; additional languages are an asset.
  • Extensive professional network in the aviation IT and ground handling industry, especially with DCS providers, IATA, SITA, kiosk manufacturers, and related stakeholders.
  • Solid knowledge of MS Office.
  • Willingness to travel occasionally (up to ~20%), based on business needs.

Your Personality

  • Exceptional networking, relationship-building, and negotiation skills.
  • Strategic and entrepreneurial mindset with a strong drive for results.
  • Proven ability to translate market needs into opportunities.
  • High cultural awareness and experience in international business environments.
  • Diplomatic, persuasive, and adaptable approach in fast-changing industries.

We Offer

  • Thrive in the dynamic and ever-evolving aviation industry.
  • Flat hierarchies and informal "you" culture.
  • Corporate health management.
  • Swissport pension fund.
  • Insurance discounts (e.g., health, household, and car insurance).
  • Attractive flight ticket discounts.
  • Public transport subsidies.

If you're seeking a dynamic challenge in the fast-paced aviation services industry, this is the opportunity for you.

Apply online using the form below. Please note that only applications matching the job profile will be considered.

Location : Zürich
Country : Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

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