Manager of Customer Service / Manageress of Customer Service

Job Overview

We are seeking a dedicated professional to join our team as a Manager of Customer Service. The ideal candidate will have a passion for tourism and a strong commitment to providing exceptional service, particularly to our Japanese clients.

Key Responsibilities

• Organize and provide guiding services for Japanese clients.
• Train and supervise staff as the Manager of Customer Service.
• Control and manage staff schedules and training programs.
• Oversee tour planning, sales, and operational duties.
• Create tour reports in Japanese.

Requirements

To be considered for this position, candidates must have a minimum of 3 years of experience in the tourism industry.

Apply online using the form below. Please note that only applications matching the job profile will be considered.