Mechanical Engineering
Manager Customer Engineering
Location: Switzerland
Business: On-Site
Schedule: Full-Time 100
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About Evatec
Welcome to the "Thin Film Powerhouse"! Evatec specializes in designing, developing, producing, and selling high-tech thin film deposition equipment for the semiconductor, advanced packaging, optical, and optoelectronics markets. Our multinational team of scientists, engineers, and support staff in Switzerland is complemented by a global network of sales and technical support across 15 countries in Europe, Asia, and North America.
Make a Difference: Embrace a Culture of Ownership and Decision Making
Grow: Take Development and Training Opportunities
Go Global: Thrive in a Multicultural, Global Business Environment
What You Can Expect from Us
- 5 weeks holiday
- 42-hour work week with flexitime and home office options
- State-of-the-art workplaces
- Flat hierarchies for better communication and collaboration
- Canteen and self-catering options at our Layers Cafe
- Free covered parking
- Good public transport connections
- Variety of discounts (e.g., fitness center memberships, car purchases, mobile phones, computers, etc.)
- Language Training Programmes
- Company and team events to foster team spirit
Job Description
As a **Manager of Customer Engineering**, you will play a vital role in driving our customer-focused initiatives and ensuring high-quality standards in our engineering processes.
What You Will Be Doing
- Lead and inspire: Provide direction, motivation, and support to the Customer Engineering team while fostering a culture of trust and continuous development.
- Ensure quality: Take overall responsibility for the non-conformance process, safeguarding the quality and reliability of our products.
- Drive improvements: Monitor KPIs, identify optimization opportunities, and lead data-driven improvement initiatives.
- Coordinate cross-functional collaboration: Work closely with Product Management, Quality, Assembly, Standardization, and other stakeholders to achieve targets in quality, cost, and delivery.
- Strengthen customer satisfaction: Resolve customer issues, manage escalations, and ensure sustainable solutions that maintain customer confidence and trust.
What You Should Bring
- Technical expertise: Hold a university degree in engineering or an equivalent qualification.
- Leadership experience: Demonstrated ability to lead teams and develop employees, acting as both coach and mentor.
- Passion for people: Inspire others, build strong relationships, and unite teams behind common goals.
- Business and project know-how: Understanding of business processes with experience in project management and continuous improvement environments.
- International communication skills: Fluency in English and German, comfortable working in an international setting.
Start Your Journey
Apply online using the form below. Only applications matching the job profile will be considered.
Is it a Match?
For further information, please contact:
Veronique Dölger | Recruiting Expert | hr.eag@evatecnet.com
P.S. Applications submitted via recruitment agencies are not considered.
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