Luxury Travel Consultant / Luxury Travel Consultantess

Luxury Travel Consultant - French Speaking

Location: Spain/UK/South Africa

As a Travel Consultant with an internationally leading lifestyle management company, you will cater to a sophisticated premium clientele, designing tailor-made journeys that meet the highest standards. In this role, you will merge your travel expertise with a keen sense for luxury, trends, and service excellence, becoming a trusted point of contact for clients seeking exceptional experiences worldwide.

Responsibilities

• Advise premium cardholders via phone and email in both French and English.
• Handle customer inquiries from quote preparation to billing for individual trips.
• Make reservations with airlines, hotels, and travel agencies.
• Create tailored offers, travel documents, and detailed itineraries.
• Passionately facilitate unique travel experiences.
• Actively sell special promotions and exclusive offers.

Your Profile

• Excellent language skills in professional French and English (C2 level according to The Common European Framework).
• An additional language, such as German or Italian, is advantageous.
• Tertiary qualification or equivalent training, ideally in the field of tourism.
• Several years of professional experience in the travel industry, including tour operators or travel agencies.
• GDS knowledge (preferably Amadeus).
• Extensive destination knowledge across key global regions.
• A strong passion for travel and the luxury lifestyle, including gastronomy, events, and culture.
• Service-oriented, flexible, and able to work under pressure.
• Possess a positive attitude and identify with the company’s values.
• Strong communication skills and commitment to exceptional service.
• Available for full-time work (40 hours per week).
• Willing to work 5 days a week between 08:00 and 20:00 for the UK and Spain, and between 7:00 and 22:00 for South Africa.

Guidelines for Hybrid/Remote Option

• Positions are located in the United Kingdom, Spain, or South Africa.
• If you live within a commutable distance of the office, a hybrid working arrangement is expected—at least 2 days a week in the office.
• A secure home office is required, free from background noise and distractions.
• You must meet minimum internet speed requirements for remote working.
• During the first week of employment, you will work 100% from the office for onboarding and cultural immersion.
• A Work-From-Home assessment will be assigned on Day 1 and must be completed within the first week.
• From Week 2 onwards, you may transition to a hybrid working arrangement upon successful assessment completion.

Benefits

• Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause you care about.
• One month of paid sabbatical after every five years of service.
• Access to a lucrative Loyalty Rewards program with bonuses and gifts.
• Enjoy travel and entertainment discounts available to members.

Be part of a global, dynamic, and inclusive team, with diversity at its core. Discover genuine career opportunities within our vibrant, international company.

Who We Are

As a global luxury concierge service, our travel department offers a unique chance to join a dedicated team serving High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients. We deliver exceptional service through a combination of a proprietary, technology-enabled platform and the expertise of our highly trained lifestyle managers. As a Certified B Corp, we are part of a global community of businesses committed to making a positive impact on society and the environment.

Apply online using the form below. Only applications matching the job profile will be considered.