Lead IT Operations Manager / Lead IT Operations Manageress

Join ANAVIA - The Future of Aerospace Innovation

ANAVIA is a Swiss aerospace company and a global leader in the development and manufacture of advanced unmanned vertical take-off and landing (VTOL) aircraft systems, boasting a maximum take-off weight of up to 1,150 kg. Our dual-use helicopter platforms and sensors support a diverse range of missions, including intelligence and surveillance (ISR), infrastructure inspection, cargo delivery, and other critical operations.

Our multinational and multidisciplinary team of highly skilled engineers excels in mechatronics, avionics, composites, software, flight testing, and industry specialization in marketing, manufacturing, flight operations, and service. ANAVIA manages the entire product lifecycle in-house, from concept and design through certification, production, and global customer support.

Headquartered in Bilten and Näfels, Switzerland, with a wholly owned subsidiary in the United Arab Emirates, ANAVIA combines Swiss engineering excellence with an expanding international presence. Our reputation is founded on technological innovation, operational reliability, and uncompromising quality. Supported by a robust European supply chain, we deliver mission-ready aerospace solutions that reflect the highest standards of Swiss precision and manufacturing excellence.

Your Mission

• Ensure stable, secure, and efficient IT operations across the company.
• Lead and deliver IT infrastructure, cybersecurity, and IT operations projects with clear business impacts.
• Establish structure, transparency, and ownership in IT processes and systems.
• Reduce operational IT workload on leadership by taking end-to-end responsibility.
• Strengthen cybersecurity and governance in a pragmatic manner.
• Enable teams through reliable, secure, and efficient IT systems and services.
• Define and maintain the company's IT infrastructure roadmap, covering servers, networks, cloud services, cybersecurity, and workplace technology.
• Support IT budgeting, vendor selection, and cost management activities.

Key Tasks

• Oversee daily IT operations in collaboration with internal IT support, ensuring clear prioritization and escalation handling.
• Act as the main interface and coordinator for the external IT service provider.
• Lead the implementation of IT initiatives (e.g., VPN, password manager, cybersecurity tools, MDM, backup and monitoring solutions).
• Manage IT infrastructure topics, such as networks, access rights, and system setup, in collaboration with providers.
• Define and improve IT processes (onboarding, access management, device lifecycle, support workflows).
• Coordinate cybersecurity measures, including assessments, audits, and awareness initiatives.
• Manage the software landscape and licenses, including engineering tools and enterprise systems.
• Support the introduction and rollout of new software solutions across departments.
• Ensure documentation, transparency, and basic governance across IT systems.
• Identify opportunities to enhance efficiency through digital tools and automation.
• Lead, support, and develop the internal IT Support function, ensuring effective prioritization, knowledge transfer, and continuous improvement.
• Manage and continuously optimize collaboration with external IT service providers, ensuring service quality, cost efficiency, and gradual development of internal capabilities.

Competencies & Duties

• Strong project management and execution skills, with the ability to handle multiple parallel tasks.
• Business-oriented mindset with the ability to align IT decisions and investments with company objectives and operational needs.
• Structured and pragmatic approach to problem-solving.
• Ability to translate business needs into IT solutions.
• Strong stakeholder and vendor management skills.
• Hands-on mindset with a proactive ownership mentality.
• Clear communication skills with the ability to create alignment across teams.
• Commitment to compliance with company standards and quality requirements.

Your Profile

Qualifications

• Bachelor's degree in IT, Engineering, or a related field.
• 5+ years of experience in IT operations, infrastructure management, IT project management, or a similar role.
• Experience in collaborating with external IT service providers and managing vendors.
• Solid understanding of IT infrastructure, networks, and cybersecurity principles.
• Experience in enterprise software and license management.
• Experience in a manufacturing, engineering, aerospace, or technology environment is advantageous.
• Familiarity with engineering or simulation software environments is a plus.
• Fluency in English; proficiency in German (B2 or higher) is highly desirable due to regular interaction with local stakeholders.

Apply online using the form below. Please note that only applications matching the job profile will be considered.