Key Account Manager / Key Account Manageress

Join Our Team at JTI Switzerland

At JTI Switzerland, we are dedicated to excellence and delivering exceptional value. Join our dynamic team and be part of a company that values creativity, collaboration, and growth.

Key Account Management Team

The Key Account Management Team plays a pivotal role in cross-functional initiatives aimed at maximizing field force effectiveness and ensuring best-in-class execution of sales and marketing strategies.

Position Overview

The Key Account Manager (KAM) is the primary point of contact for all assigned key accounts. This role is responsible for achieving defined commercial targets while ensuring optimal returns on investment through the negotiation, implementation, and evaluation of annual or multi-year agreements.

Responsibilities

As the Key Account Manager, you will:

• Create comprehensive customer plans to drive business growth, aligned with JTI's strategic priorities, including investment scenarios and assortment planning in collaboration with Marketing.
• Effectively execute agreed account strategies and initiatives by leading key account negotiations, managing the full contracting process, and ensuring timely alignment with internal stakeholders.
• Oversee the full lifecycle of each assigned account, ensuring compliance with contractual agreements and achievement of commercial targets.
• Build and maintain long-term, trust-based relationships with key accounts and their decision-makers, ensuring consistent communication, high-quality business support, and early alignment on strategic or operational changes.
• Collaborate closely in cross-functional teams with Finance, Marketing, Legal, and SI departments to support category development and joint business planning.

Requirements

• University degree in a relevant field.
• Solid experience in sales, marketing, or trade marketing within an international FMCG company, including Category and Key Account Management.
• Fluency in English and German; proficiency in French is considered an asset.
• Strong selling and negotiation skills, with a solid understanding of Retailer Finance.
• Good working knowledge of MS Office, Power BI, and SAP.

What to Expect

You can look forward to wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy.

Diversity and Inclusion

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds.
Apply online using the form below. Only applications matching the job profile will be considered.

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