Join Our Team at Zurich Instruments
Zurich Instruments is a technology leader in advanced test and measurement instruments and control electronics for quantum computing. Our products are used globally to assist scientists and high-tech companies in pushing the boundaries of research, paving the way for the next generation of quantum computers.
Position Overview
Are you ready to shape our newly established Key Account Management function from the ground up and develop lasting partnerships with our most important customers? As our first Key Account Manager, you will define and implement processes, forge strong customer relationships, and contribute to our future growth.
Your Responsibilities
- Build & Establish Key Account Management: Develop best practices, methodologies, and processes for our newly created function, ensuring sustainable implementation across the organization.
- Own & Grow Strategic Accounts: Drive revenue and cultivate long-term partnerships through a deep understanding of customer needs.
- Shape Strategic Account Plans: Develop and execute tailored strategies to maximize profitability and long-term collaboration.
- Expand Opportunities: Identify and win upsell, cross-sell, and new expansion opportunities across short- and long-term horizons.
- Lead Co-Innovation: Initiate and drive co-innovation projects, grounded in trust and customer intimacy.
- Align Internal Teams: Act as the bridge between accounts and internal stakeholders—such as Application Scientists, Product Managers, and Marketing—to ensure successful execution and delivery.
Your Profile
- Substantial experience and passion in Key Account Management within high-tech or complex solution environments.
- Previous achievements in building and growing Key Account Management functions are a plus.
- Solid technical background (e.g., Physics, Electrical Engineering) enabling a deep understanding of quantum technologies and our offerings.
- Strategic mindset with hands-on expertise in account planning frameworks (e.g., LAMP) and a history of driving revenue growth.
- Excellent communicator, negotiator, and relationship builder with a deeply collaborative and customer-centric approach.
- Analytical and highly self-driven, skilled in forecasting, performance monitoring, and continuous improvement.
Our Offer
We offer a diverse work environment with an open and transparent company culture, where personal development forms the foundation of our success. We thrive on cooperation and support distributed decision-making that allows everyone to take responsibility and make a substantial impact from the outset.
How to Apply
Now is a great time to join our team! Apply online using the form below. Please note that only applications matching the job profile will be considered.