Junior Customer Activation Manager / Junior Customer Activation Manageress

Join Swarovski as a Junior Customer Activation Manager

At Swarovski, where innovation meets inspiration, we encourage our people to explore, experience, and create. As a Junior Customer Activation Manager, you will have the chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the Job

We are looking for a Junior Customer Activation Manager to join our Customer Activation Team. In this role, you will play a key part in ensuring the effective execution of brand and promotional campaigns, with a strong focus on content localization. This is an exciting opportunity to gain hands-on experience in customer activation, campaign management, and content creation for the newsletter channel while collaborating closely with cross-functional teams.

Your Responsibilities

• Support the localization of brand and promotional content for the newsletter channel, ensuring alignment with markets and central stakeholders while maintaining brand consistency.
• Assist in the end-to-end execution of regional marketing campaigns, including newsletters and MMS, ensuring accuracy across multiple markets and central teams.
• Help in campaign setup, automation, and segmentation in SAP Marketing Cloud, ensuring timely and high-quality execution.
• Coordinate with external agencies to facilitate localization efforts and translation workflows.
• Leverage AI-powered translation tools to enhance efficiency and ensure linguistic consistency.
• Monitor and analyze campaign performance, providing data-driven recommendations to optimize engagement and conversion rates.
• Maintain detailed documentation on testing analyses and technical configurations for scalability and efficiency.
• Support maintenance of invoices.

About You

We are seeking a unique talent who brings the following qualifications:

• 2-3 years of experience in campaign management, marketing operations, or digital marketing, ideally in an international setting.
• Experience with email marketing, segmentation, automation, and campaign workflows, preferably using SAP Marketing Cloud or Microsoft Dynamics (or similar marketing automation platforms).
• Strong understanding of content localization, including cultural nuances and regional adaptation.
• Fluency in English.
• Detail-oriented with strong organizational and project management skills.
• Ability to manage multiple tasks in a structured manner under tight timelines.
• Familiarity with CRM systems, content management tools, and localization software is beneficial.
• Experience with content creation in Figma.

What We Offer

You can expect a range of benefits, including:

• Swarovski product discounts.
• Full coverage of accident insurance.
• Attractive pension fund conditions.
• Subsidized public transportation or free parking.
• Employee canteen with buffet.

About Swarovski

Masters of Light Since 1895, Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. With a global reach of approximately 2,400 stores and 6,700 points of sale across around 140 countries, Swarovski employs more than 18,000 individuals.

Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of our heritage. Today, this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion, and self-expression, alongside the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We celebrate individuality and pride ourselves on creating a workplace where everyone feels involved, respected, valued, and heard. We base all employment decisions—including hiring, promotion, discipline, and discharge—on merit, competence, and performance, without discrimination based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law.

Apply online using the form below. Please note that only applications matching the job profile will be considered.