Junior Customer Activation Manager / Junior Customer Activation Manageress

Join Our Team as a Junior Customer Activation Manager

At Swarovski, where innovation meets inspiration, our team is driven by a desire to explore, experience, and create. As a Junior Customer Activation Manager, you will have the opportunity to work in a rewarding role within a diverse team that is breaking boundaries. Become part of a truly iconic global brand and learn and grow with us. We are bold and inventive, unveiling astonishing creations like no one else can. A world of wonder awaits you!

About the Job

We are seeking a Junior Customer Activation Manager to join our Customer Activation Team. In this role, you will play a key part in the effective execution of brand and promotional campaigns, with a strong focus on content localization. This is an exciting opportunity to gain hands-on experience in customer activation, campaign management, and content creation for the newsletter channel while collaborating closely with cross-functional teams and utilizing tools like SAP Marketing Cloud and Figma.

Your Responsibilities

Your tasks will include, but are not limited to:

• Supporting the localization of brand and promotional content for the newsletter channel in a complex working environment, ensuring alignment of communications with markets and central stakeholders while maintaining brand consistency.
• Assisting in the end-to-end execution of regional marketing campaigns, including newsletters and MMS, ensuring accuracy across multiple markets and central teams.
• Helping with campaign setup, automation, and segmentation in SAP Marketing Cloud, ensuring timely and high-quality execution.
• Coordinating with external agencies to facilitate localization efforts and translation workflows.
• Leveraging AI-powered translation tools to enhance efficiency and ensure linguistic consistency.
• Monitoring and analyzing campaign performance, providing data-driven recommendations to optimize engagement and conversion rates.
• Maintaining detailed documentation on testing analyses and technical configurations for scalability and efficiency.
• Assisting with the maintenance of invoices.

About You

We are looking for an exceptional individual who possesses the following qualifications:

• 2-3 years of experience in campaign management, marketing operations, or digital marketing, ideally in an international setting.
• Experience with email marketing, segmentation, automation, and campaign workflows, preferably using SAP Marketing Cloud and Microsoft Dynamics (or similar platforms).
• Strong understanding of content localization, including cultural nuances and regional adaptation.
• Fluency in English.
• Detail-oriented and organized.
• Strong project management skills, with the ability to manage multiple tasks in a structured manner under tight deadlines.
• Familiarity with CRM systems, content management tools, and localization software is beneficial.
• Experience with content creation in Figma.

What We Offer

You can expect a range of benefits, including:

• Discounts on Swarovski products.
• Full coverage of accident insurance.
• Attractive pension fund conditions.
• Subsidized public transportation or free parking.
• Access to an employee canteen with buffet options.

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystal, gemstones, Swarovski Created Diamonds, and zirconia, jewelry, and accessories, as well as crystal objects and home accessories.

With a global reach consisting of approximately 2,400 stores and 6,700 points of sale in around 140 countries, Swarovski employs more than 18,000 people. Together with its sister companies, Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.

A responsible relationship with people and the planet is part of Swarovski’s heritage. Today, this legacy is rooted in sustainability measures across the value chain, with a focus on circular innovation, championing diversity, inclusion, and self-expression, as well as the philanthropic work of the Swarovski Foundation, which supports charitable organizations that contribute positive environmental and social impact.

Swarovski is an equal opportunity employer. We empower our team to celebrate individuality and take pride in creating a workplace where everyone feels involved, respected, valued, connected, and heard—a place where anyone and everyone belongs. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.

Apply online using the form below. Only applications matching the job profile will be considered.