Junior Customer Activation Manager / Junior Customer Activation Manageress

Join Our Team as a Junior Customer Activation Manager

At Swarovski, where innovation meets inspiration, we empower our team to explore, experience, and create. As a Junior Customer Activation Manager, you'll enjoy a rewarding role within a diverse team that is continually pushing boundaries. Become part of a truly iconic global brand and embark on a journey of learning and growth with us. We pride ourselves on our boldness and inventiveness, revealing astonishing creations like no one else can. A world of wonder awaits you.

About the Job

We are seeking a Junior Customer Activation Manager to join our Customer Activation Team. In this role, you will play a pivotal part in ensuring the effective execution of brand and promotional campaigns, with a strong focus on content localization. This is a unique opportunity to gain hands-on experience in customer activation, campaign management, and content creation, while working closely with cross-functional teams and utilizing tools such as SAP Marketing Cloud and Figma.

Your Responsibilities

Your responsibilities include, but are not limited to:

• Support with the localization of brand and promotional content for the newsletter channel, ensuring alignment with both market and central stakeholders while maintaining brand consistency.
• Assist in the end-to-end execution of regional marketing campaigns, including newsletters and MMS, ensuring accuracy across multiple markets and central teams.
• Facilitate campaign setup, automation, and segmentation in SAP Marketing Cloud, ensuring high-quality execution.
• Coordinate with external agencies to streamline localization efforts and translation workflows.
• Utilize AI-powered translation tools to enhance efficiency and maintain linguistic consistency.
• Monitor and analyze campaign performance, providing data-driven recommendations to enhance engagement and conversion rates.
• Maintain detailed documentation on testing analyses and technical configurations for scalability and efficiency.
• Support the maintenance of invoices.

About You

We are looking for an exceptional talent who brings the following qualifications:

• 2-3 years of experience in campaign management, marketing operations, or digital marketing, ideally in an international setting.
• Experience in email marketing, segmentation, automation, and campaign workflows, preferably using SAP Marketing Cloud and Microsoft Dynamics (or similar platforms).
• Strong understanding of content localization, including cultural nuances and regional adaptations.
• Fluency in English.
• Detail-oriented with strong organizational and project management skills, capable of managing multiple tasks in a structured manner under tight timelines.
• Familiarity with CRM systems, content management tools, and localization software is advantageous.
• Experience with content creation in Figma.

What We Offer

You can expect a range of benefits, including:

• Discounts on Swarovski products.
• Full coverage of accident insurance.
• Attractive pension fund conditions.
• Subsidized public transportation or free parking.
• Access to an employee canteen with a buffet.

About Swarovski

Since 1895, Swarovski has created beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria, the company designs, manufactures, and sells the world's finest crystal, gemstones, Swarovski Created Diamonds, and zirconia, alongside jewelry, accessories, crystal objects, and home decor.

Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sale in around 140 countries, employing more than 18,000 people. In partnership with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.

At Swarovski, we value responsible relationships with people and the planet, reflected in our sustainability measures across the value chain. Our commitment emphasizes circular innovation, championing diversity and inclusion, and the philanthropic work of the Swarovski Foundation, which supports charitable organizations making a positive environmental and social impact.

Apply Now!

Interested candidates are encouraged to apply online using the form below. Please note that only applications matching the job profile will be considered.

Equal Opportunity Employer

Swarovski is an equal opportunity employer. We celebrate individuality and pride ourselves on creating a workplace where all employees feel involved, respected, valued, connected, and heard. We make our employment decisions based on merit, competence, performance, and business needs, without discrimination on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.