Insights Manager / Insights Manageress

Job ID

REQ-10051909

Date: May 13, 2025

Location: Rotkreuz, Switzerland #LI-Hybrid

Summary

The role of Insights Manager transcends traditional data reporting. It involves translating complex datasets into meaningful, actionable insights that drive strategic decision-making, enhance brand performance, and refine customer engagement strategies. By integrating multiple data sources, the Insights Manager ensures a holistic view of the business, enabling the discovery of deeper commercial implications and emerging opportunities.

This position actively identifies opportunities to enhance analytical capabilities, utilizing AI-driven insights and advanced analytics to support brand and therapeutic area strategies. Responsibilities include developing predictive models, monitoring launch performance, and providing early indicators of market shifts, ultimately ensuring commercial excellence through data-informed decision-making. The Insights Manager will oversee analytics reporting, collaborate with third-party analytics vendors, and work alongside the Customer Insights and Engagement Manager to merge market intelligence with field performance data.

The role also emphasizes the integrity, accuracy, and governance of analytics platforms through effective management of data infrastructure, pipelines, and BI tools, ensuring seamless and secure data flow. Additionally, there is a focus on driving the adoption of emerging technologies, piloting AI-driven solutions, and implementing machine learning models that enhance strategic and operational decision-making. The Insights Manager will oversee a team based in Hyderabad while retaining full ownership of AI and analytics strategies, ensuring scalable and impactful solutions for the organization.

This role is part of the Business Excellence & Execution team and reports directly to the Lead AI & Customer Excellence.

About the Role

Major Accountabilities

The ideal candidate for the Insights Manager position is a strategic thinker with a strong analytical mindset. They should possess a blend of technical expertise, commercial acumen, and leadership skills to drive advanced analytics, optimize data infrastructure, and translate complex datasets into meaningful recommendations that shape business decisions.

Strategic Insights & Decision Support

• Translate complex data into meaningful, actionable insights that drive strategic decision-making, optimize brand performance, and refine customer engagement strategies.
• Identify opportunities to enhance analytical capabilities by leveraging AI-driven insights and advanced analytics to support brand and therapeutic area strategies.
• Provide a holistic view of the business by merging multiple data sources to uncover deeper commercial implications and identify emerging market opportunities.
• Develop predictive models to anticipate market shifts, HCP engagement trends, and sales performance, supporting commercial excellence initiatives.

Performance Monitoring & Market Intelligence

• Analyze market trends, competitor movements, and brand performance within the assigned therapeutic area, ensuring insights are leveraged to optimize brand strategies.
• Monitor product launches for early signs of under- or over-performance, predicting uptake versus planning and providing actionable recommendations.
• Ensure timely and high-quality delivery of analytics reporting by integrating all relevant data sources for comprehensive brand and therapeutic area reviews.
• Collaborate with the Customer Insights and Engagement Manager to merge market intelligence with field performance data, providing a well-rounded business perspective.

Data Strategy & AI-Driven Solutions

• Oversee data pipelines, architecture, and infrastructure to ensure a timely, accurate, and secure flow of data.
• Implement best practices for data quality, governance, and metadata management to ensure reliable analytics.
• Design, pilot, and scale AI-driven models and solutions, including predictive analytics and machine learning pipelines, to enhance commercial decision-making.
• Drive the adoption of emerging technologies that provide strategic or operational value, such as churn analysis and AI-powered insights.

Collaboration & Operational Excellence

• Manage relationships with IT and external vendors to maintain updated, scalable analytics platforms aligned with business needs.
• Oversee the Hyderabad team to ensure smooth operations while retaining full ownership of AI and analytics strategy.
• Ensure compliance with all local, regional, and global reporting guidelines, tracking agreed KPIs and maintaining analytics best practices.

What You'll Bring to the Role:

• University degree (ideally Master’s) in Data Science, Business Management with a focus on analytics, or a related field.
• Full professional proficiency in English; proficiency in German (minimum B2) and French is a valuable advantage.
• 5+ years of experience in data science, business management with an analytics focus, or a related field, ideally within the pharmaceutical, biotech, or healthcare industry.
• Ability to connect data to business outcomes, identifying key trends, opportunities, and risks beyond raw numbers.
• Strong commercial and strategic acumen with an understanding of market dynamics, competitor behavior, and customer engagement trends within the pharmaceutical or healthcare sector.
• Proficiency in programming languages such as SQL, Python, or R, along with experience using data platforms like Snowflake is advantageous.
• Excellent communication and teamwork abilities.
• Proven ability to excel in fast-paced environments while managing multiple stakeholders effectively.

Apply Online

To express your interest in this position, please apply online using the form below. Please note that only applications matching the job profile will be considered.

Why Novartis?

Helping people with diseases and their families requires more than innovative science; it necessitates a community of smart, passionate individuals like you. Together, we can collaborate, support, and inspire each other to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Learn more.

Benefits and Rewards:

Explore our handbook to discover the various ways we will support your personal and professional growth: Learn more.

Commitment to Diversity and Inclusion / EEO:

Novartis is dedicated to fostering an exceptional, inclusive work environment and building diverse teams that reflect the patients and communities we serve.

Accessibility and Accommodation:

Novartis is committed to providing reasonable accommodations to all individuals during the recruitment process. If you require accommodation due to a medical condition or disability, please email Show e-mailm">Show e-mail with your request and contact information. Please include the job requisition number in your message.

Join Our Novartis Network:

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Company Information:

Division: International

Business Unit: Innovative Medicines

Location: Switzerland

Site: Rotkreuz (Office-Based)

Company / Legal Entity: C018 (FCRS = CH018) Novartis Pharma Schweiz AG

Functional Area: Data and Digital

Job Type: Full time

Employment Type: Regular

Shift Work: No

Novartis is committed to building an extraordinary, inclusive work environment with diverse teams that represent the patients and communities we serve.