Housekeeping Manager / Housekeeping Manageress

About Uniworld

We are a value-driven company committed to social, economic, and environmental responsibility. As specialists in luxury river and off-river travel, we take pride in creating an exceptional guest experience characterized by warmth, professionalism, and meticulous attention to detail.

Your Life Onboard

Life onboard is defined by our unwavering commitment to excellence. Unlike large-scale passenger ships, Uniworld vessels typically accommodate between 100 and 160 guests, fostering more meaningful interactions and personalized service.

Our ships cultivate a culture of collaboration, professionalism, and shared purpose. We support one another, welcome fresh ideas, and continuously pursue efficiency, always keeping our mission at the heart of our endeavors.

Our passion for hospitality and travel shines through in the memorable experiences we create for our guests, characterized by genuine care, warmth, and elegance.

Our diverse teams are the cornerstone of our success, united by respect, accountability, and pride. We view travel as both a privilege and a responsibility, guided by a strong commitment to sustainability and a positive global impact. With adaptability, integrity, and a dedication to excellence, we inspire one another to dream bigger, achieve more, and grow together.

Your Profile

As a curious and forward-thinking individual, you embrace innovation and thrive in collaborative environments with diverse teams, where openness and teamwork come naturally to you.

Hospitality is at the core of your being. With a warm, attentive, and professional demeanor, you prioritize the wellbeing of others and approach every task with a positive, proactive attitude.

In all your endeavors, you remain focused on quality, aligning your daily work with our broader company goals and contributing to shared success.

Your Responsibilities

• Welcome guests on embarkation day and escort them to their staterooms.
• Provide friendly, efficient, and professional service across all areas onboard.
• Host and socialize with guests, handling special requests and reporting any complaints to the Hotel Manager.
• Ensure daily cleaning, setup, and service of staterooms following Uniworld and HACCP standards.
• Maintain cleanliness throughout the ship, including flower arrangements and stateroom amenities.
• Apply the “up serve” approach to enhance the guest experience and support onboard revenue targets.
• Organize and supervise the cleaning of public areas and manage daily laundry duties for guests and crew.
• Store and maintain housekeeping supplies and equipment; assist with inventories.
• Train other departments on cleaning procedures when necessary.

Specific Requirements

• Manage housekeeping supplies, uniforms, and equipment, including ordering, storage, and inventory.
• Oversee the quality of externally laundered items and report any discrepancies.
• Organize, train, supervise, and empower your team to work independently.
• Manage housekeeping operations to achieve revenue, cost, and guest satisfaction goals.
• Organize work and time in accordance with daily programs and events.
• Ensure compliance with working-hour regulations and maintain accurate records.
• Possess strong leadership, team management, and organizational skills.
• Actively participate in assigned learning activities, training sessions, and mandatory safety or emergency drills.
• Contribute to ship preparation during end-of-season close-down and start-of-season set-up.
• Demonstrate strong proficiency in English, both spoken and written.

Your Future with Uniworld

You will join a collaborative workplace where ideas are valued and responsibilities are shared from the outset. Our ships sail across Europe, providing you with opportunities for travel and growth through international exposure and cross-functional teamwork.

We offer competitive employment conditions, a modern work environment, and a team culture founded on respect and trust. More than that, you will be part of a company where your contributions visibly impact our business, our guests, and our shared commitment to sustainable travel.

Note: Due to legal requirements, we can only accept applicants from EU/EEA/CH. We welcome both internal and external candidates. The position is based on our European ships.

Apply online using the form below. Only applications matching the job profile will be considered.